- Excellent interpersonal and communication skills (both written and verbal), including ability to make presentations to large groups of students, parents, and alumni.
- Demonstrated commitment to high level of customer service
- Ability to work well under pressure, strong time management and organizational skills, demonstrated initiative, strong attention to detail, and ability to keep information confidential.
- Problem solving skills, including ability to develop and analyze options/hypotheses objectively.
- Demonstrated ability to foster and engage in meaningful collaboration, as well as share knowledge effectively.
- Proficiency with office productivity and collaboration tools; access to the Internet for remote work (e.g., application reading) needed. Familiarity with PowerFAIDS preferred.
- Bachelor's degree or equivalent work experience required
- Minimum of 3 years' relevant work experience
- Work will require sitting, near vision use for reading and computer use for extended periods of time.
- Must be able to work nights/weekends and travel as needed.
- Work is typically performed in an office setting, but may be hybrid, as directed by FAS.
- This position will be based in Cambridge, MA. Any remote work must be performed in a state in which Harvard is registered to do business (such as CT, MA, ME, NH, NY, NJ, RI, and VT).
- Serve as a member of the College Financial Aid and Admissions Committees, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues.
- Evaluate financial aid applications for both returning and newly admitted students, using federal and institutional guidelines and methodologies.
- Provide a high level of customer service to students and families as part of the Officer of the Day team, answering general phone and email correspondence at least once per week.
- Participate in the Financial Aid Committee, which responds to request for reconsiderations of aid awards; serve as assigned students' representative to the committee.
- Assist in the formulation of policy and procedures, as well as a variety of projects and programs.
- Read and evaluate admissions applications from assigned geographical regions (approximately, 850). Apply discretion and independent judgment in deciding which qualified students should be presented to the Admissions Committee for possible admission.
- Provide information about Harvard College and its admissions process through information sessions or other events on campus or virtually. Travel may be undertaken independently or as joint travel with other institutions.
- Handle communications with prospective students, applicants, parents, secondary school administrators, and the public.
- Conduct interviews of prospective and current applicants.
- Develop and nurture relationships with alumni/ae interviewers.
- May chair an admissions subcommittee and/or serve as a liaison to an athletics team.
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
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Financial Aid and Admissions Officer - Cambridge, United States - Harvard University
Description
Additional Qualifications and SkillsIn order to be considered for this position, please demonstrate basic qualifications are met.
Applicants MUST submit a cover letter in addition to their resume in order for their application to be reviewed.
This position has a 6-month orientation and review period.
All formal offers will be made by FAS HR.
The Admissions, Financial Aid, and Student Employment Office of Harvard College is committed to the values of diversity, equity, inclusion, and belonging. In order to recruit and admit a diverse class, as well as support students' equitable access to educational experiences, we strive toward Harvard University's goal of inclusive excellence. We affirm that a rich learning and working environment can only result from a diverse community where all are supported in being their authentic, true selves and empowered to contribute fully to our shared goals and achievements.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Basic Qualifications
Financial Aid Responsibilities:
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
Benefits
We invite you to visit Harvard's Total Rewards website ) to learn more about our outstanding benefits package, which may include:
This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
