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    Help Desk - Harrisburg, United States - Indotronix International Corporation

    Indotronix International Corporation
    Indotronix International Corporation Harrisburg, United States

    2 weeks ago

    Default job background
    Description

    Required Skills:

    • Experience with call tracking and ticketing software
    • Attentive to details and ability to be resourceful (using supplied documentation)
    • Ability to support users with limited knowledge of computers, software, hardware, and systems
    • Above average communication skills and telephone manner.
    • Excellent organizational skills
    • Basic User & Security Group Active Directory administration
    • Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
    • Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
    • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
    • 1+ years previous IT Service Desk and/or Call Center experience required.

    Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.
    Indotronix is an Equal Opportunity Employer

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