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Baton Rouge

    Medical Customer Service Representative - Baton Rouge, United States - Patient Plus Urgent Care

    Patient Plus Urgent Care
    Patient Plus Urgent Care Baton Rouge, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Job DescriptionDescription:

    Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding services provided at the offices. Perform administrative duties using specific knowledge of medical terminology and practice, clinic, or laboratory procedures. Schedule and register patients for visits, verify insurance, check out patients and collect co-pays

    Requirements:

    High School Graduate or GED

    1 year front desk experience in a medical environment required.

    Basic knowledge of medical terminology

    Demonstrated computer skills for documenting patient care in an electronic medical record

    ICD-10 CM Knowledge a plus

    Ability to communicate effectively in person, on the telephone, and in writing

    Ability to work independently and as a team

    Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages

    Willing to work hours clinic is open 9am-9pm

    Willing to travel to other clinics as needed

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