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Baton Rouge

    Guest Services Representative - Baton Rouge, United States - Crowne Plaza Baton Rouge

    Crowne Plaza Baton Rouge
    Crowne Plaza Baton Rouge Baton Rouge, United States

    2 weeks ago

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    Description


    Are you a people person with a passion for providing exceptional service? Holiday Inn - College Drive, Baton Rouge is looking for a Guest Services Representative to join our team in beautiful Baton Rouge, LA.

    As part of our welcoming team, you'll be the face of our hotel, ensuring guests have a memorable stay from check-in to check-out.

    With a competitive hourly salary of $14 - $16, you'll have the opportunity to showcase your customer service skills in a fast-paced environment.

    Join us in creating a warm and inviting atmosphere where every guest feels valued and cared for. Apply now and be part of our hospitality family at Holiday Inn - College Drive, Baton Rouge.


    Responsibilities:

    • Greet and welcome guests upon arrival with a friendly and professional demeanor
    • Assist guests with check-in and check-out procedures efficiently and accurately
    • Respond to guest inquiries and provide information about hotel facilities and services
    • Handle guest requests and complaints promptly and in accordance with hotel policies
    • Maintain a clean and organized lobby area to enhance the overall guest experience

    Qualifications:

    • Excellent verbal communication skills
    • Computer skills
    • Problem-solving skills
    • Active listening skills
    • Personal accountability skills

    About Company:

    Crowne Plaza Baton Rouge offers a quiet, relaxed atmosphere and welcomes a wide variety of guests from many different backgrounds.

    From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge.

    We strive to give each of them a positive impression of our community, starting with their experience at our hotel.

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