Jobs
>
Baton Rouge

    Guest Service Representative - Baton Rouge, United States - COURTYARD BY MARRIOTT BATON ROUGE DOWNTOWN

    Default job background
    Description

    Courtyard Baton Rouge Downtown is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you'll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package. This position is full-time and will be scheduled during our AM or PM shift (not overnight).

    About Us

    At Hospitality America, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

    PASSIONATE – Passionate with the spirit to serve.

    EXCELLENCE – Committed to excellence that inspires results.

    ADAPTABLE – Adjust, adapt, and overcome.

    COMMUNITY – Creators of a collaborative community invested in growth.

    HUMBLE – Humble, trustworthy, and transparent.

    They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.

    What you'll do

    Provide outstanding service while checking guests in and out.

    Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy.

    Process payments for guests and make necessary changes/updates to their accounts.

    Enter and update reservation information in the system.

    Collaborate with other departments to communicate information about room availability and status.

    Maintain the front desk ensuring the area is clean, welcoming, and organized.

    Why Courtyard Baton Rouge Downtown:

    Competitive Salary: We believe in recognizing and rewarding our team members for their hard work.

    Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day

    Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career

    Nationwide hotel employee rates at select properties.

    Medical, Dental, and Vision coverage.

    Paid vacation time.

    401k Retirement Plan.

    EDUCATION AND EXPERIENCE

    Preferred 1 year of customer service experience.

    Exceptional verbal and written communication skills.

    Ability to cultivate a productive team that embodies PEACH.

    Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must be able to stand for prolonged periods of time.

    Must be able to lift up to 50 pounds.

    Must be able to navigate various departments of the organization's physical premises.

    TRAVEL:

    Less than 5%

    AFFIRMATIVE ACTION/EEO STATEMENT:

    Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    ADDITIONAL INFORMATION:

    This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.

    This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.



  • SunSource Baton Rouge, United States Inside Sales & Customer Service Roles

    Ford-Gelatt, a SunSource company, supplies industrial process equipment to the process industries with a focus on adding value. Our team at Ford-Gelatt is technically sound and highly experienced with industry leading brands. We provide technical added-value in equipment sales in ...


  • Crowne Plaza Baton Rouge Baton Rouge, United States

    Are you a people person with a passion for providing exceptional service? Holiday Inn - College Drive, Baton Rouge is looking for a Guest Services Representative to join our team in beautiful Baton Rouge, LA. As part of our welcoming team, you'll be the face of our hotel, ensurin ...


  • Loansbyworld Baton Rouge, United States

    **Customer Service Representative** · Baton Rouge, LA We're looking for a friendly and outgoing Customer Service Representative (Account Specialist) who can provide outstanding customer service, with opportunities for advancement Provide in-person customer service, call customer ...


  • UniFirst Baton Rouge, United States

    **Customer Service Representative - UniFirst** · **Location:** · Baton Rouge, Louisiana **Job ID** · As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the gar ...


  • Ccpfresh Baton Rouge, United States

    **Customer Service Representative** · Capitol City Produce is looking to add an EXCEPTIONAL Customer Service Representative to the team. We are looking for someone who is detail oriented, professional, and works well under pressure. · Paid Vacations and Holidays · Opportunity ...


  • Sherwood South Animal Hospital Baton Rouge, United States

    · Position at Sherwood South Animal Hospital · Sherwood South Animal Hospital is now hiring a full-time Customer Service Representative to join their AMAZING team · The ideal candidate: possesses superior customer service skills · has strong communication skills · works well ...


  • Family Dollar Baton Rouge, United States

    Family Dollar DRUSILLA LN [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regist ...


  • Window World of Baton Rouge, LLC Baton Rouge, United States

    Summary · America's leading replacement window company, Window World, is looking for a Customer Service Representative to join our headquarters in Baton Rouge, LA. In this position, you'll be responsible for ensuring best-in-class customer experience by assisting customers with ...


  • Sparkhound Baton Rouge, United States Part time

    ** Customer Service Representative - PART TIME** · **Job Category****:** Call Center **Requisition Number****:** CUSTO01134 Showing 1 location **Job Details** · **Description** · **Location:** Baton Rouge, LA · **Employment type:** · Part Time (1 Year project) · **Work Sche ...


  • UniFirst Baton Rouge, United States

    Customer Service Representative - UniFirstLocation:Baton Rouge, LouisianaJob ID2402924UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the company.At UniFirst ...


  • Vitalant Baton Rouge, United States

    Job Description Customer Service Representative - Baton Rouge, LA- WFH **Primary Location** · : United States of America-Louisiana-Baton Rouge **Description** · **$5000 Sign-on Bonus** Paid after 30 days, 90 days, and 12 months. · *As an essential operation to the nations heal ...


  • Crowne Plaza Baton Rouge Baton Rouge, United States

    Are you a people person with a passion for providing exceptional service? Holiday Inn - College Drive, Baton Rouge is looking for a Guest Services Representative to join our team in beautiful Baton Rouge, LA. As part of our welcoming team, you'll be the face of our hotel, ensurin ...


  • Neighbors FCU Baton Rouge, United States

    Job Description · Job DescriptionPOSITION SUMMARY · Responsible for providing superior financial services to all current and potential credit union members. Responsible for strengthening existing member relationships as well as gaining new growth for the credit union. Responsible ...


  • Pathology Group of Louisiana Baton Rouge, United States

    At Pathology Group of Louisiana, our mission is to provide the finest quality pathology services to patients, referring physicians, outpatient surgery centers and hospitals with the greatest accuracy in the most cost-effective manner as rapidly as possible. · Can we depend on yo ...


  • Pathology Group of Louisiana Baton Rouge, United States

    Job Description · Job DescriptionAt Pathology Group of Louisiana, our mission is to provide the finest quality pathology services to patients, referring physicians, outpatient surgery centers and hospitals with the greatest accuracy in the most cost-effective manner as rapidly as ...


  • Paychex Baton Rouge, United States

    Overview · Please note - This is an in-office role; our office is located Baton Rouge, LA. · Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and cu ...


  • Laurin Maier - State Farm Agent Baton Rouge, United States

    Position Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial ...


  • Franciscan Missionaries of Our Lady Health System Baton Rouge, United States Regular

    Job Description · The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Wo ...


  • Paul Pacanovsky - State Farm Agent Baton Rouge, United States

    Job Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Baton Rouge, LA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Paul Pacanovsky - State Farm Agent, you will build and develop custo ...


  • GXO Port Allen, United States

    Logistics at full potential. · At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our ...