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Baton Rouge

    Customer Service Representative - Baton Rouge, United States - Sparkhound

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    Part time
    Description

    ** Customer Service Representative - PART TIME**

    **Job Category****:** Call Center **Requisition Number****:** CUSTO01134 Showing 1 location **Job Details**

    **Description**

    **Location:** Baton Rouge, LA

    **Employment type:**

    Part Time (1 Year project)

    **Work Schedule:**

    Part Time Availability needed Monday Friday: (7am 12pm or 12 pm - 4pm)

    **What you will do:**

    The Customer Service Representative (CSR) is responsible for driving customer success while assisting homeowners in North Carolina apply for rent and mortgage assistance in a professional, call center environment. As a CSR, you will provide timely and accurate information to applicants and program members via telephone, while simultaneous inputting data into an application system.

    We are looking for someone who is self-motivated, dependable, and who has strong computer, interpersonal, and customer service skills. This opening is specifically for candidates located in the Greater Baton Rouge Metropolitan area.

    **Other Qualifications:**

    High school diploma or equivalent

    Excellent customer service skills or prior experience

    Polished phone etiquette, grammar, and solid computer data entry skills are required

    Strong attention to detail, time management, and decision-making skills

    Dependability is essential. Demonstrated timely, consistent job attendance history.

    Hunger for Customer Service Excellence

    Professional proficiency in the English language

    **Bonus Points For:**

    Previous experience in a call center

    We are looking for someone who is proactive and promotes a positive work environment

    **Theres more than just Work. We offer:**

    Competitive Pay

    An inclusive company culture

    *Sparkhound Is An Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, national origin, sexual identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected characteristics.*

    **Qualifications**

    **Skills**

    **Required**

    **Data Entry** *Advanced* **Effective Communication** *Expert* **Customer Support** *Expert* **Customer Service** *Expert* **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Required**

    High School or better.

    **Experience**

    **Required**

    Customer Service Support

    **Preferred**

    Call Center Representative

    **Licenses & Certifications**



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