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    Training Manager - San Antonio, United States - Chick-fil-A

    Chick-fil-A
    Chick-fil-A San Antonio, United States

    4 weeks ago

    Chick-fil-A background
    Description

    Description:

    Works together with the other restaurant leaders, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator's vision for the restaurant. A Training Director will serve in Kitchen and/or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. They will have a special focus on team member development and training, overseeing training processes and scheduling. Position yearly earnings is based on hourly wages earned from a 40-60 hour work week.

    Outcomes:
    • Leads by example
    • Leads the team in their area of the business (Operations, Kitchen, Marketing, Training, Catering, or Hospitality)
    • Partners with the Franchise Owner/Operator
    • Practices cost efficiency for food, condiments, and paper items to ensure a profitable business
    • Ensures customer satisfaction at all times
    • Engages in immediate problem resolution and short-term plans to correct critical issues
    • Drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets
    Qualities:
    • Smiles
    • Honest
    • Positive attitude
    • Optimistic
    • Speaks loudly and enthusiastically
    • Tenacity to carry through on projects
    • Chemistry with rest of team
    • Reliable
    • Attention to details
    • Proactive
    • Consistent with Chick-fil-A's companywide culture
    • Calm under pressure
    • Multitask to lead a number of projects at the same time
    • Loves serving people
    Benefits:
    • 100% PAID TUITION at our partner school Point University )
    • Insurance opportunity
    • Sundays off
    • Career Options to become a CFA Franchisee or Staff member for CFA Inc.
    • Competitive wages
    • Leadership Development
    • Free Meals
    • Scholarships
    Company Information
    Restaurant Vision:

    To be the best quick-service restaurant in San Antonio, that provides each guest with a memorable experience by serving fresh food, quickly, in a clean environment through a team that genuinely cares for people.

    Our PURPOSE:
    • To engage others to strive for their God-given potential.
    Our VISION:
    • To be the premier fast casual restaurant experience in San Antonio.
    Our VALUES:
    • We Serve with Joy - We are delighted to elevate others' needs above our own.
    • We Move with Urgency - We move quickly for the guests' sake.
    • We take Initiative - We actively look for problems, see them as opportunities for growth, and gladly accept the challenge.
    • We are Open and Honest - We encourage dialogue and truthful feedback that honors people.
    • We ThinkSituationally - We recognize and respond to each unique individual and circumstance.
    • We take Ownership - We take personal responsibility of the people and areas entrusted to us.
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