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    Personal Training Manager - San Antonio, United States - Crunch Fitness

    Crunch Fitness
    Crunch Fitness San Antonio, United States

    2 weeks ago

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    Description

    Benefits:

    Bonus based on performance

    Free uniforms

    Opportunity for advancement

    Training & development

    Job Description Summary:

    The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals.

    The Personal Training Manager will achieve these objectives by:

    Managing and coaching the front-end selling process of the CrunchOne Kickoff.

    Managing and coaching the delivery of personal training services

    Owning the client journey that a customer takes by engaging with our paid programming

    The Personal Training Manager is responsible for communicating and upholding company standards and leading by example. The Personal Training Manager will ensure that team members consistently execute the basics of punctuality, dress code compliance, friendliness and cleanliness.

    Job Duties:

    Selling directly by performing at least 50% of all CrunchOne Kickoffs

    Coaching, role playing, and guiding the individual personal trainer direct reports on how to sell

    Managing schedules and directing resources as informed by the various KPIs

    Ensure proper execution and communication of the Client Journey, with emphasis on first 90 days.

    Ensure that all Personal Trainers are delivering high quality programs to their clients backed by a scientific rationale

    Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports

    Hire, train, and manage the performance of a team of qualified Personal Trainers

    Conduct meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.

    Maintain reports and data for clarity into performance of the business

    Communicate takeaways and plans for improvement to General Manager

    Qualifications and Skills

    Knowledge of Personal Training techniques and program design

    Sales, communication, and rapport building skills

    Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.

    Muscle be able to adjust and operate all club equipment

    Experience in coaching/motivating groups

    Strong leadership, interpersonal & communication skills

    Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude

    Possesses a strong member service focus

    Responds professionally to requests and inquiries from guests, members, and staff

    Education

    High School Diploma or GED required

    Bachelors Degree preferred

    Current CPR

    Certifications (One or more of the following)

    ACSM Certified Personal Trainer

    ACE Personal Trainer Certification

    The Cooper Institute Personal Trainer Certification

    IFPA Personal Fitness Trainer Certification

    NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist

    NESTA Personal Fitness Trainer Certification

    NFPT Personal Trainer Certification

    NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

    Experience

    1-2 Years as a Personal Trainer preferred

    Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees

    Preferred: Consultative sales experience

    Physical Requirements

    Ability to work in club office; move about club floors and rooms; review, revise, and create club paperwork; communicate with employees, members and the public

    Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds

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