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Member Service Representative
1 day ago
Community West Credit Union Grandville, United States**Member Service Representative / Teller** · **Department:** Grandville Branch **Location:** Grandville, MI · **Community West Credit Union is looking for a Member Service Representative to work onsite for our Grandville branch team.** · As a Member Service Representative, you ...
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Patient Service Representative
2 weeks ago
Mary Free Bed Rehabilitation Jenison, United StatesWe have the great privilege of helping patients and families re-build their lives. Its extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a ce ...
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Customer Service Representative
3 weeks ago
Duravent Group Grand Rapids, United StatesWho We Are: · The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million + company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico and t ...
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Customer Service Representative
3 weeks ago
Insight Global Kent, United StatesA client in Kent, WA is looking for a Customer Service Rep to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. · Handle a high volume of phone calls, exceeding 20+ daily, ensuring timely and professional respon ...
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Customer Service Representative
1 day ago
Cenveo Kent, United StatesCenveo, a world leader in the management and distribution of print and related offerings, we are seeking a Customer Service Account Representative with print knowledge preferred for the Kent, WA location. The ideal candidate will have a minimum of 3- Customer Service Representati ...
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Customer Service Representative
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Quanex Building Products Kent, United StatesCommunicate with customers, national and regional sales managers, and manufacturer's representatives by phone and/or email concerning orders, quotes, returns, shipments, and products. Promptly and accurately process customer orders on the same day th Customer Service Representati ...
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Customer Service Representative
21 hours ago
Patterson Companies Grand Rapids, United States**Customer Service Representative** · **Primary Location** Farmington Hills, Michigan **Additional Location(s)** Grand Rapids, Michigan **Job ID** R100154 ****Job Summary**** · Patterson Dental is seeking a Customer Service Representative to join our team Our representatives ar ...
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Card Service Representative
2 weeks ago
Lake Michigan Credit Union Grand Rapids, United StatesTitle: Card Service Representative. Primary Location: Grand Rapids. Employee Status: full-time hourly. Estimated Hours/ Week: 38 Remote: No What Youll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness pa Representative, Service, Retai ...
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Customer Service Representative
2 weeks ago
Culligan Kaat's Water Conditioning Grand Rapids, United StatesJob Description · Job DescriptionCulligan Kaat's Water Conditioning · Grand Rapids, MI · PART-TIME CUSTOMER SERVICE REPRESENTATIVE · Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our G ...
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Customer Service Representative
2 weeks ago
Cesar Ramos - State Farm Agent Kent, United StatesJob Description · Job DescriptionPosition Overview: We are seeking a highly motivated and dedicated individual to join our team as a Customer Service Representative. As a Customer Service Representative, your primary focus will be to support the agency and sales team to increase ...
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Bilingual Customer Service Representative
2 weeks ago
Insight Global Kent, United StatesTitle: CSR Representative · Company: RXO Logistics · Location: Kent, WA 98031 · Duration: 6 month Contract-to-hire · Hours/Shift times: · Need to be open to an 8 hour shift between 5am and 7pm. 5 days a week. · Payrate: $18.92/hr · Must Haves: · HS Diploma · 1 year of customer ...
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Customer Service Representative
2 weeks ago
Skytron LLC Grand Rapids, United StatesJob Description · Job DescriptionJoin a team that improves patient outcomes, through innovative and flexible solutions to the acute care market When you work for Skytron, you get so much more than a job, including: · Hybrid work arrangement · Comprehensive benefits package, begi ...
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Customer Service Representative
2 weeks ago
Express Employment Professionals Grand Rapids, United StatesJob Description · Job DescriptionCustomer Service Representative Job Summary: · A unique manufacturing company in the packing industry is looking to add a friendly and enthusiastic Customer Service Representative to join their team. If you enjoy a family-oriented environment with ...
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Customer Service Representative
21 hours ago
Kawasaki Heavy Industries Grand Rapids, United States** Customer Service Representative** · **Job Category****:** Engine **Requisition Number****:** CUSTO01632 Showing 1 location **Job Details** · **Description** · A Customer Service Representative is responsible for providing dealer support for Kawasaki parts and accessories an ...
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Customer Service Representative
21 hours ago
Culligan Kaat's Water Conditioning Grand Rapids, United StatesCulligan Kaat's Water Conditioning · Grand Rapids, MI · PART-TIME CUSTOMER SERVICE REPRESENTATIVE · Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our Grand Rapids, MI office location. ...
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Member Services Representative
2 weeks ago
Planet Fitness - JP Mgmt Grand Rapids, United StatesJob Description · Job DescriptionJob Summary · JP Management Services, LLC is a multi-location Planet Fitness franchisee with nine locations in west Michigan. The culture of JP Management Services, LLC, integrates our core values of Positive Team Environment, Integrity, Excellen ...
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Customer Service Representative
3 weeks ago
Ally Logistics Grand Rapids, United States**Customer Service Representative** · Grand Rapids, MI · Full-Time · Sales · Customer Service Representative · Ally Logistics is a fast growing, full service freight transportation / logistics company. We are looking for candidates who not only work hard but also share our v ...
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Customer Service Representative
21 hours ago
Lacks Enterprises Grand Rapids, United StatesPlastic Plate, LLC, A division of Lacks Enterprises, Inc. is seeking a Customer Service Representative on 3rd shift · Responsibilities include: · Communicating with customers on product orders · Entering customer order data into the ERP system · Handling emergency orders · T ...
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Customer Service Representative
21 hours ago
Raleigh America Kent, United States**Customer Service Representative** · at Alta Cycling Group Kent, WA Alta Cycling Group is a premier cycling company offering mid-range to upper level bicycles, bicycle parts, and accessories in North America. Some of our brands include Diamondback, Redline, and iZip. Alta is co ...
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Customer Service Representative
2 weeks ago
Snelling Grand Rapids, United StatesSnelling is looking for Excellent Customer Service Representatives to join the banking/mortgage industry. · The responsibilities of this position include: handling customer inquiries made via telephone, email, live chat or other electronic means. By using job knowledge and the in ...
Patient Service Representative - Jenison, United States - Mary Free Bed Rehabilitation
Description
We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs.
With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.
The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care Mission Statement Restoring hope and freedom through rehabilitation.
Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: * Diversity, Equity, and Inclusion.Our Commitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R.
* Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. * Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. * Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. * Trust in Each Other.Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
* A Proud Tradition.Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Interact in a customer focused manner during referral processing. Provide office support for all Scheduling and Patient Financial Services staff. Work cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient services. Essential Job Responsibilities * Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk * Accurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patients * Coordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needs * Manage calls from insurance/care managers to coordinate multi discipline care for patients * Collect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care * Receive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representatives * Perform all other appropriate activities as directed and as necessary to meet the patient's needs and to achieve expected departmental and organiza
