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Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
Patterson Companies Grand Rapids, United States**Customer Service Representative** · **Primary Location** Farmington Hills, Michigan **Additional Location(s)** Grand Rapids, Michigan **Job ID** R100154 ****Job Summary**** · Patterson Dental is seeking a Customer Service Representative to join our team Our representatives ar ...
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Member Service Representative
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YMCA of Greater Grand Rapids Grand Rapids, United StatesThe Member Services Representative handles the day-to-day operations of the membership desk. Greets members in person and by telephone. Provides informational services and directs callers to the appropriate person. Must be available, weekdays from 4: Member Service, Representativ ...
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Customer Service Representative
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Circle K Kent, United StatesCircle K W Meeker St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel c ...
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patient services representative
Found in: Careerbuilder One Red US C2 - 2 days ago
Michigan Community Dental Clinics Grand Rapids, MI , USA, United StatesOverview · Patient Services Representative · Full-Time · Kentwood, MI · Wage Range $18-$20 · Position SummaryAs a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experienc ...
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patient services representative
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My Community Dental Centers Inc Grand Rapids, MI , USA, United StatesPatient Services Representative · Full-Time · Kentwood, MI · Wage Range $18-$20 · Position Summary · As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient experience. The P ...
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Customer Service Representative
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Xtend Inc Grand Rapids, United States Part timePOSITION SUMMARY · The Member Services Representative Level 1 is responsible for providing day-to-day support for credit union members/callers via inbound & outbound services. This position is required to complete detailed notes when forwarding a request to the credit union eith ...
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Customer Service Representative
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Culligan International Grand Rapids, United StatesCulligan Kaat's Water Conditioning Grand Rapids, MI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our Grand Rapids, MI office location. DUTIES ...
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Patient Services Representative
Found in: Lensa US 4 C2 - 5 days ago
My Community Dental Centers Grand Rapids, United StatesOverview: · Patient Services Representative · Full-Time · Kentwood, MI · Wage Range $18-$20 · Position Summary · As a valued member of our team, our Patient Services Representatives (PSRs) play an integral role in creating lasting impressions that promote a positive patient ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 2 days ago
Axios Professional Recruitment Grand Rapids, United StatesJob Title: Customer Service Representative (Wholesale Distribution) · Axios Professional Recruitment · About Us: · Axios Professional Recruitment is a leading food ingredient company dedicated to sourcing, distributing, and delivering high-quality ingredients to our valued cli ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Ally Logistics Grand Rapids, United States**Customer Service Representative** · Grand Rapids, MI · Full-Time · Sales · Customer Service Representative · Ally Logistics is a fast growing, full service freight transportation / logistics company. We are looking for candidates who not only work hard but also share our v ...
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customer service representative
Found in: Lensa US 4 C2 - 1 day ago
Family Dollar Grand Rapids, United StatesFamily Dollar ND ST SE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Customer Service Representative
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SunSource Grand Rapids, United StatesElectro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for indust ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 1 day ago
Holiday Companies Kent, United StatesHoliday Stationstores W Meeker St [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other type ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 17 hours ago
State Farm Insurance Grand Rapids, United StatesState Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 3 days ago
Shape Corp Kent, United StatesGeneral Purpose: · Reporting to the Customer Service Manager, the Customer Service Representative will perform the duties and responsibilities of quoting, order processing, and shipment tracking to drive customer satisfaction. · Major Duties and Responsibilities:Expedite, proce ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
Raleigh America Kent, United States**Customer Service Representative** · at Alta Cycling Group Kent, WA Alta Cycling Group is a premier cycling company offering mid-range to upper level bicycles, bicycle parts, and accessories in North America. Some of our brands include Diamondback, Redline, and iZip. Alta is co ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 5 days ago
Hello West Michigan Grand Rapids, United States/ Customer Service Representative · Full Time · Posted 9 hours ago · EPS Security has been providing security services West Michigan since 1955. What began as a modest, local operation with a handful of employees has blossomed into a multi-state company with more than 200 empl ...
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Patient Services Representative
Found in: Lensa US 4 C2 - 4 hours ago
Spectrum Health System Grand Rapids, United StatesProvides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in tre Patient Services, Representativ ...
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customer service representative
Found in: Lensa US 4 C2 - 17 hours ago
Family Dollar Kentwood, United StatesFamily Dollar - 295 WEST MUSKEGON STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Compl ...
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Customer Service Representative
Found in: ZipRecruiter Test10S US C2 - 3 days ago
Noble Industries LLC Grand Rapids, United StatesJob Description · Job DescriptionNoble Industries LLC is looking expanding in Grand Rapids, MI. · We are looking to fill 25-30 Full time positions in our customer service/sales representative positions. · Our office has an exciting opportunity available for people looking to boos ...
Customer Service Representative - Grand Rapids, United States - Kawasaki Heavy Industries
Description
** Customer Service Representative**
**Job Category****:** Engine **Requisition Number****:** CUSTO01632 Showing 1 location **Job Details**
**Description**
A Customer Service Representative is responsible for providing dealer support for Kawasaki parts and accessories and engine distribution to all Kawasaki dealers. Customer Service Representatives also provide administrate support to the Customer Care Department.
**Daily Responsibilities:**
Fields customer service inquiries via an omni-channel support system; performs required research and responds in a professional and timely manner to satisfy dealer needs.
Assists order processing for phone/fax/email orders, and provides assistance for online ordering.
Promotes the use of company websites by dealers, including navigation and account management.
Assists dealers with parts-lookup and engine replacements, including general inquiries, pricing and availability.
Troubleshoots order and delivery issues, including required research and filing carrier claims.
Identifies and reports problem parts to appropriate departments.
Communicate with distribution centers and common carriers to expedite and/or track missing or delayed shipments.
Processes dealer returns and credits.
Coordinate technical service issues with Technical Service Department.
Interacts with various departments within Kawasaki on various dealer issues.
**As Required:**
Assist in the promotion of company sales programs.
Understand and communicate the parts supply portion of Factory Directed Modifications and Recalls to dealers.
Coordinate communication of retail customer complaints with Consumer Services.
Contributes ideas and suggestions to improve operational efficiency and customer service.
Flexible shifts may be required based on dealer time zones and hours of business.
**Education and Experience:**
A minimum of six months Customer Service experience
A high school diploma or GED is required
Able to multi-task
Familiar and comfortable with computers and databases, specifically Microsoft Office
Able to be self-motivated and work well in a team environment
**Who We Are:**
The Engine Division of Kawasaki Motors Corp, headquartered in Grand Rapids, MI supports 4 cycle engines commonly used in the lawn and garden industry. Please visit for more information on Kawasaki Motors full product line.
**What We Offer:**
Your health and wellness are important to you and to us. Thats why we provide a comprehensive benefits program designed for you (and your family) in mind.
Good work/life balance.
Medical, dental, and vision plans
Life insurance
Flexible Spending Account
401K
Generous Time Off
Flexible schedules
Educational Assistance
Ongoing training and development
Team Member Product Purchase Program
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**