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    Application Support - Cincinnati, United States - Insight Global

    Insight Global
    Insight Global Cincinnati, United States

    2 weeks ago

    Insight Global background
    Description
    Job Description

    An employer is seeking a Desktop Engineer in the downtown Cincinnati area.

    This person will maintain, analyze, troubleshoot, and repair computer hardware and software, including desktops, laptops, mobile devices, video-conferencing equipment, and network.

    This is a remote role supporting 25 offices across the United States. They will also document, maintain, upgrade, or replace hardware and software systems according to the firm's policies and procedures. This person should have deep experience with SCCM, Exchange, and Active Directory. They should have experience using SCCM for imaging, deploying software packages, and also building packages. In Active Directory they will need to do everything from set up Group Policy to troubleshooting issues including structure, GPOs, group membership, and scripting


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Skills and Requirements

    2+ years of Application Support Experience (troubleshooting, server patching, running tests, upgrades)

    Legal background (working at a Law Firm or MSP supporting Law firms)

    Software includes:
    iManage, SoftPro, BEC (Baker Edward Charlie) or similar document management software experience

    Phone Troubleshooting/Support experience

    Solid interpersonal communication and professionalism - as they will be working with attorneys. ServiceNow or other ticketing software null


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal employment opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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