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    Director of Operations - Orlando, United States - Rhino Shield of Jacksonville

    Rhino Shield of Jacksonville
    Rhino Shield of Jacksonville Orlando, United States

    2 weeks ago

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    Human Resources
    Description

    About Us:

    At Rhino Shield, we're changing the expectations of exterior coatings - One job at a time. We are a premier paint company known for our high-quality products and exceptional customer service. We specialize in providing luxurious and durable paint solutions for both residential and commercial clients. Our commitment to excellence and innovation has made us a leader in the paint industry.

    Job Description:

    This is a full-time On-Site role for a Director of Operations at Rhino Shield of Orlando. The Director of Operations will be responsible for managing day-to-day operations, overseeing team management, budgeting, and ensuring excellent customer service.

    Responsibilities:

    • Operational Strategy and Execution: Develop and implement operational strategies that align with our company's goals and objectives. Oversee the execution of projects from inception to completion, ensuring they meet quality, time, and budgetary targets.
    • Team Leadership and Development: Lead, motivate, and manage the operations team to achieve excellence in performance. Identify training needs and opportunities for team development to enhance skills and productivity.
    • Process Optimization: Continuously assess and improve operational processes and workflows for greater efficiency and effectiveness. Implement best practices in project management and operations, tailored to the premium painting industry.
    • Quality Control: Uphold the highest standards of quality for all projects, ensuring compliance with industry standards and customer expectations. Develop and enforce quality control measures and checkpoints throughout project lifecycles.
    • Customer Satisfaction and Relationship Management: Foster strong relationships with clients, ensuring their needs are met and expectations exceeded. Address and resolve any issues or concerns that arise, maintaining the company's reputation for excellence.
    • Supply Chain and Inventory Management: Oversee the procurement of materials and manage inventory levels to ensure project readiness and efficiency. Negotiate with suppliers to secure the best quality materials at cost-effective prices.
    • Financial Oversight: Collaborate with the finance department to set and manage budgets, cost estimations, and financial planning for operations. Monitor operational expenses and implement measures to reduce costs without compromising on quality.
    • Compliance and Safety: Ensure all operations comply with legal and regulatory requirements. Promote a culture of safety within the team, implementing safety protocols and training.
    • Innovation and Continuous Improvement: Stay abreast of industry trends and innovations to drive continuous improvement in our operations and offerings. Encourage a culture of innovation within the team, exploring new techniques, materials, and technologies to enhance our services.

    Qualifications:

    • Operations Management and Analytical Skills
    • Team Management and Budgeting
    • Excellent customer service skills
    • Strong organizational and problem-solving abilities
    • Effective communication and leadership skills
    • Experience in the painting or construction industry is a plus
    • Bachelor's degree in Business Administration or relevant field

    Compensation:

    • Year 1 - $130k-160k OTE (Salary + Revenue Share)
    • Year 2 - $200k+ OTE (Salary + Revenue Share)
    • Medical, Dental, Vision 100% Covered.

    How to Apply:

    Interested candidates should send an email introduction (don't overthink it) to the Owner at to schedule a time for a Zoom or In-person interview.

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