Director of Operations - Orlando, United States - AdventHealth Orlando

AdventHealth Orlando

Verified Company

Orlando, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

All the benefits and perks you need for you and your family:

Benefits from Day One
Paid Days Off from Day One
Debtfree Education* (Certifications and Degrees without outofpocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger.

It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together we are even better.

Sch
edule:

FT

Shift :
Days

The community you'll be caring for:

Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
We offer great benefits with immediate Health Insurance coverage
Career growth and advancement potential
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you'll contribute:

Reporting to the Campus COO, the Director of Operations provides leadership and oversight to assigned clinical and support departments for day-to-day operations.

Leads in managing to metrics, mentoring leadership, and ensuring team engagement. Leads campus initiatives and projects as assigned and participates in regional/divisional strategy deployment and performance improvement efforts.

Collaborates with key stakeholders and/or third-party affiliates to prepare time and cost estimates for assigned projects, tracks projects against proposed timelines and escalates encountered situations to the appropriate area with detail and accuracy.

In partnership with the COO, collaborates with Business Development and Institutes to grow and optimize service lines and elevate physician relations.

Promotes and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are respectful to all persons.

The value you'll bring to the team:

Provides operational leadership for assigned departments and projects.
Leads team engagement and improvement activities across departments.
Evaluates each area to assess that peak performance is being attained. Design and implement tactics to enhance quality, productivity, and cost.
Supports training programs to ensure all staff is knowledgeable of current codes and regulations with regulatory agency requirements (AHCA, DNV) and with internal policies and procedures.
Budgetary responsibility for departments, including monthly reviews and adherence to metrics and hospital improvement activities.
Establishes proactive business plans, long range capital project and equipment planning needs for assigned departments.
Provides strategic input and administrative oversight of daytoday operations.
Develops and creates ideas, processes and approaches that shape the future, takes risks and makes decisions based on facts. Uses analysis and critical thinking skills to solve problems and ensures that decisions are aligned with strategic directions of the market.
Leads the coordination, tracking and accountability cycle for key commitments and strategic projects, providing progress reports and updates to the Executive Team.
Consistently looks for areas of cost improvement while maintaining high performance and customer satisfaction.
Supports and encourages professional development through participation in educational programs and professional organizations, and activities to maintain knowledge of national trends and to promote leading edge performance.
Establishes relationships with leaders in other departments. Responds quickly to expressed needs or deficiencies and resolves service issues. Establishes relationships with peers within the industry, use benchmarking to improve processes and outcomes.
In partnership with COO, collaborates with Business Development and Institutes to improve service line growth, physician relations and overall market share.
Promotes good staffing practices by maximizing the utilization of human resources; forecasts and anticipates staffing needs with regard to fluctuations in the projected workload.
Builds capabilities within departments by coaching, developing, evaluating, and mentoring.
Provides leadership for disaster preparedness activities and activation plans in the event of a disaster.