Salesforce Administrator - Austin, United States - Saronic

Saronic Austin, United States

1 week ago

Description

Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.

Job Overview:

We are seeking a Salesforce Administrator to join our team. The successful candidate will be responsiblefor overseeing all aspects of user management, resolving support tickets, gathering requirements, providing user training, and ensuring the successful adoption of Salesforce tools within our organization.

Responsiblities

Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
Resolve user support tickets related to Salesforce functionality and usage.
Identify and gather requirements from users and stakeholders to inform system enhancements and customizations.
Support team members and monitor user adoption of Salesforce tools within our organization.
Provide ongoing user training and create training materials as needed to promote effective use of Salesforce features and functionality.

Qualifications

Proven work experience as a Salesforce Administrator or similar role, with a strong understanding of Salesforce platform capabilities and best practices.
Salesforce certified administrator or Salesforce advanced administrator certification required.
Extensive experience in the administration and maintenance of Salesforce systems, including user management, data management, and system configuration.
Experience in performing Salesforce upgrades and ensuring successful integration with other systems and tools.
Exceptional ability to navigate dashboard, create and maintain Salesforce databases - including data modeling, data validation rules, and custom objects.
In-depth knowledge of Salesforce products and their functionalities, including Sales Cloud, Service Cloud, and Marketing Cloud.
A bachelor's degree in computer science or a related field is preferred.

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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