Business Systems Integration Specialist - Austin, United States - FloSports

FloSports

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

FloSports is a world-class sports media company strategically positioned to be the essential destination for passionate sports fans, delighting them with live event coverage, breaking news, highlights, stats, rankings, and team and player profiles.

We are growing Our Sports every day by continuing to invest in our ever-expanding ecosystem, which consists of over a dozen sport verticals and hundreds of streaming partners.

FloSports is creating the home for sports like hockey, track & field, racing, grappling, wrestling, cheer and more, and we are looking for innovative and passionate people like you to help us

THE ROLE:

RESPONSIBILITIES:

Execute the technical delivery of projects to alleviate bottlenecks, improve data quality, raise employee NPS, etc., using a combination of technology, process improvement, and close partnership with Business Transformation Program Managers
Build declarative, lowcode solutions on FloSports' Salesforce platform or supported business systems; integrate and automate commonly used Salesforce middleware tools (e.g., Zapier, Celigo, etc.)
Collaborate with Engineering to design and implement to design native API processes
Contribute to every stage of the SDLC, including appropriately scoping technical tickets from gathered requirements, to building solutions in sandboxes, to testing your solution with stakeholders, to successfully migrating those solutions to our Production environment
Become an expert and trusted advisor in the business and technical workflows of each of the teams you support and proactively identifying areas for improvement
Troubleshoot Salesforcerelated or supported business systems, technical issues as they arise
Engage with thirdparty vendors throughout the buildorbuy process for solutions you choose to implement
Analyze technical inefficiencies and identify the largest areas of opportunities to scale the company
Understand the metrics driving success for each team and assisting with reporting + analysis, when needed

KNOWLEDGE, SKILLS AND ABILITIES:

1+ years of experience in Salesforce administration or supported business systems supporting the Salesforce platform, service cloud or sales cloud. Certifications are a huge plus
2+ years of experience working within professional services or the tech industry.
2+ years of experience working in a crossfunctional role, with the ability to work with analysts and/or business stakeholders to clarify requirements before solution implementation _and_ the ability to work with fellow Salesforce Administrator teammates to administer scalable, efficient solutions.
1+ years of experience with API, middleware, and automation platforms (e.g., Celigo, Zapier, or similar)
1+ years of experience working in process optimization and improvement ideally in a crossfunctional environment.
Able to seek clarification on user requests to understand their underlying true needs, instead of simply building temporary solutions.
Experience building custom objects and configuration in Salesforce
Experience in vendor requisition and evaluation for buildorbuy solutions.
Experience implementing new technology and new solutions across an organization
Excellent prioritization of work: must have the ability to independently prioritize tickets to reasonably meet project deadlines.
Analytically focused: using data to help guide what kind of solution you choose to build

BONUS POINTS:

Salesforce Certifications: Administrator and/or Advanced Administrator
SQL knowledge / experience with data visualization platforms and best practices for storing and organizing data architecture from within Salesforce
Live sports background

OUR COMMITMENT TO DIVERSITY:

At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve.

We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent.

FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential.

OUR BENEFITS:

Recognized three years in a row as a Top Workplace by the Austin-American Statesman
Flexibility at work you can take control of your profession and personal schedule
Allhands events hosted twice a year in beautiful Austin, Texas
Annual equity awards for all top performers
Competitive and comprehensive medical, dental and vision plans
Peace of mind through companypaid shortterm disability, longterm disability and life insurance
Generous 401(K) company match vested immediately
Progressive parental leave policies
Unlimited paid time off
Hackathons and a full calendar of teambuilding and social events
Free laundry service for all positions that require travel
Company donation to youth teams and leagues that our employees coach
Stocked snack bar, catered