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    Freelance Director, Planning - Boston, MA, United States - MERGE

    MERGE
    MERGE Boston, MA, United States

    1 week ago

    Default job background
    Description
    Merge Storytelling and Technology

    MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development.

    MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley.

    We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products.

    Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
    At MERGE, we strive to create a superior work experience where talented and ambitious people grow. As our Director, Digital Program Management, you will...
    Inspire a talented team of digital project managers, driving day-to-day workflow and fostering growth and development. You'll spearhead digital resource planning, ensuring we have the skills and resources needed to stay ahead.

    Collaborating closely with Account Management and New Business teams, you'll shape the digital strategy for our clients and work with our SVP, Program Management on project scopes and plans.

    If you're ready to make a real impact in digital project management, we want you on our team
    Overall responsibility for the flow and efficiency of work across the digital team, from SOW development, planning, creative, development, testing, launch, reporting and maintenance
    Reporting to Sr Management on overall resource planning/utilization

    Weekly, quarterly, and yearly reporting on various aspects of digital projects, including profitability, forecasting, types of projects, who is working on what, etc.

    Alert the team if a project strays out of scope or the originally set parameter
    Lead contingency planning, and problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
    Manage freelance hours and cost for content development and external production as needed
    Develop, manage, and enforce a rigorous approvals process internally through the production phases of each project
    Oversee testing process and quality standards on all projects
    Keep the Department Director aware of progress on each project and the development/deployment of the process - raising concerns as quickly as possible
    Work with Project Management to ensure the Advantage database is up to date with detailed records of the digital project daily to-dos
    Implements Agency workflow process and quality assurance procedures to ensure successful execution as measured by agency goals and client satisfaction
    Provide insight on process improvements or resources/tool opportunities
    Ensure Development files and specs are organized and complete to ensure an accurate archive of the project and easily located as needed
    8+ years of digital project management experience within a consulting firm or marketing services agency
    ~ Excellent understanding of all digital production disciplines
    ~ Extensive experience in planning, scoping, estimating, and executing projects utilizing Salesforce Marketing Cloud solutions
    ~ Proven track record of successfully managing projects involving Salesforce Marketing Cloud implementations, integrations, and optimizations
    ~ In-depth knowledge of Salesforce Marketing Cloud functionalities, capabilities, and best practices
    ~ Ability to translate client requirements into actionable project plans within the Salesforce Marketing Cloud ecosystem
    ~ Proficiency in leveraging Salesforce Marketing Cloud tools and features to drive digital marketing strategies and campaigns
    ~ Proficient with Agile Methodology
    ~ Strong understanding of data-driven marketing principles and leveraging Salesforce Marketing Cloud for data analysis, segmentation, and targeting
    ~ Exceptional time management skills
    ~ Excellent writing and communication skills
    ~ MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be
    #
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