User Experience Lead Analyst- Vice President - Tampa, United States - Citigroup Inc

Citigroup Inc Tampa, United States

4 weeks ago

Description

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the openpositionyou see is right for you, we encourage you to apply

Our people make all the difference in our success.

Enterprise Excellence (EE) is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The organization is responsible for defining, deploying and driving alignment and progress against a firm-wide framework that reduces operational risk, standardizes workforce optimization and improves process health.

The User Experience Lead Analyst is a senior level role significantly contributing to the research, analysis, and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.

The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs.

Responsibilities:

• Lead meetings with users, clients, product sponsors and technology to understand project requirements

• Plan and perform UX research, define IA, user journeys, and create personas

• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics

• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions

• Perform relevant testing to validate and inform design decisions

• Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite

• Apply a positive and constructive attitude to all feedback

• Use and contribute to the approved design system

• Contribute to design standards and best practices

• Perform detailed handover to development teams, ensuring they have all they need to implement the designs

• Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed

• Keep up to date with the latest UX practices, innovations, and tools

• Ensure all designs comply with ADA/WCAG standards for accessibility

• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed

• Help to train, support, and develop junior team members

• Confidently challenge substandard work by other team members, and provide coaching and guidance to resolve

• Contribute to the wider UX community of practice

• Identify and articulate design and technical conflicts between colleagues and/or local stakeholders and help to resolve these.

• Promote the value of UX within the wider organization

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• years of relevant experience

• Strong attention to detail & analytical skills

• Significant experience on complex, enterprise-scale design projects

• Excellent communication and presentation skills

• Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.

• Experience in using/creating design systems

• Experience using design systems Keen interest in, or knowledge of, banking or finance

• HTML/CSS Development Skills Participation in external UX groups or communities

Education:

• Bachelor's/University degree, Master's degree preferred

• At least one formal UX Qualification

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$103, $155,880.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

May 13, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ) .

View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .

View the EEO Policy Statement ) .

View the Pay Transparency Posting )

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Vice President

17 hours ago

Hispanic Technology Executive Council Tampa, United States

Organization Description: · The Operations & Technology Chief Operating Office (O&T COO) Risk Management Technology (RMT) organization drives execution of the Enterprise Risk Management Framework, KPMG SOC 1/ SOX Engagements and compliance with various Risk Management / Complian ...
Assistant Vice President or Vice President

4 days ago

Gallagher Tampa, United States

About Us: · Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform ...
Vice President of Sales

5 days ago

Nickelytics Tampa, United States

Company Description · Welcome to Nickelytics, a venture-backed startup revolutionizing the advertising landscape. We've redefined the way businesses connect with their audience by making hyper-local out-of-home advertising as seamless as posting online ads. · At Nickelytics, we b ...
Vice President of Sales

5 days ago

Corcoran Trucking & Logistics Tampa, United States

Vice President of Sales · Corcoran Trucking & Logistics, a dynamic leader in the logistics and supply chain industry, is seeking a highly successful and skilled Vice President of Sales for their Tampa Bay, FL office. Ideal candidates will have a proven book of relationships, alon ...
Vice President of Sales

5 days ago

Corcoran Trucking & Logistics Tampa, United States

Vice President of LTL · Corcoran Trucking & Logistics, a dynamic leader in the logistics and supply chain industry is seeking a highly successful and skilled Vice President of LTL . Due to the company's tremendous growth and success, they are opening a brand-new LTL division that ...
Vice President Operations

3 weeks ago

Wipro Tampa, United States

Role: Vice President Operations · Location: Tampa, FL · Overview: · As the Vice President of Operations at Wipro , you will be a key leader responsible for overseeing all operational aspects of WHPS' Business Process as a Service (BPaaS) solutions for health plan customers. Colla ...
Regional Vice President

5 days ago

Elevance Health Tampa, United States Full time

Job Description · : Regional Vice President (RVP) Provider Solutions · Location: Miami, FL or Tampa, FL. · Summary: · The Regional Vice President (RVP) of Provider Solutions will be responsible for strategic leadership over all provider engagement and contracting activity t ...
Compliance Vice President

5 days ago

Social Capital Resources Tampa, United States

Rapidly Growing Financial Services Firm in Tampa, Florida is seeking a Compliance Officer, with strong Futures experience · ...
Regional Vice President

2 weeks ago

Elevance Health Tampa, United States Full time

Job Description · : A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. · This is an exceptional leadership opport ...
Vice President, Maintenance

19 hours ago

Aviation Authority-Tampa International Airport Tampa, United States

Job Description Vice President, Maintenance (VIC · 241237.Vice President, Maintenance · - · ( · VIC000009 · ) · POSITION SUMMARY · Reporting to the Executive Vice President of Planning & Development and Maintenance, the Vice President of Maintenance is a senior leadership ...
Vice President

2 weeks ago

The Mosaic Company Tampa, United States

Vice President - Human Resources, Operations page is loaded · Vice President - Human Resources, Operations · Apply · locations · US - Tampa, FL (Lithia area) · time type · Full time · posted on · Posted 18 Days Ago · job requisition id · 52597 · The Vice President, Hum ...
Vice President of Marketing

1 week ago

Crunch Fitness Tampa, United States

Here We GROW Again · Are you a potential Vice President of Marketing · and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Vice President of Marke ...
Vice President, Tampa

1 day ago

HAMILTON MAYER INTERNATIONAL Tampa, United States

Vice President, Tampa Heavy Civil Infrastructure · Position · Full Time · Reference Code · HMI; · Hamilton Mayer has exclusively partnered with a leading U.S. contractor specializing in complex and challenging heavy civil and infrastructure projects across the nation. They s ...
Vice President of Sales

3 weeks ago

Careerbuilder-US Tampa, United States

We are currently seeking to hire a Vice President of Sales to join our team You will be responsible for overseeing and developing a sales team to drive company revenue. · Responsibilities: · Oversee and coordinate the sales team activities · Establish sales territories, quotas ...
Area Vice President

3 days ago

Securitas Security Systems Usa Tampa, United States

Job Description · Your Opportunity to Lead and Innovate · Area Vice President · Securitas Security Services, USA is the global leader providing security solutions. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combine ...
Vice President of Accounting

4 weeks ago

Mainsail Lodging & Development Tampa, United States

Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, corporate furnished housing, and resort property management and development, marketing, and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides ...
Vice President

3 weeks ago

The Mosaic Company Tampa, United States

The Vice President, Human Resources - Operations will serve as a member of the HR and Operations leadership teams and provide strategic leadership of the Human Resources function while contributing to executive-level planning and decision-making to ensure the Operations Human Res ...
Vice President of IT

3 days ago

Florida Central Credit Union Tampa, United States

3333 Henderson Blvd, Tampa, FL 33609, USA · Req #288 · Thursday, May 30, 2024 · Vice President of IT · Role: · Manages the overall Data Center operations that include networks, servers/PCs, databases, VOIP system, Information Security and DRP functions of the organization are ef ...
Vice President of Operations

4 weeks ago

CyberCoders Tampa, FL, United States

Tampa, FL · • Charlotte, NC · • Birmingham, AL · • Nashville, TN Full-time $180, $210,000.00Posted 01/03/2024Hybrid · VP of Operations Job Location: Hybrid - - Tampa, Charlotte, Birmingham, Atlanta, Memphis, or NashvilleSalary: 180k-210k · We're a well-established Commercial R ...
Vice President

4 weeks ago

The Mosaic Company Tampa, United States

The Vice President, Human Resources - Operations will serve as a member of the HR and Operations leadership teams and provide strategic leadership of the Human Resources function while contributing to executive-level planning and decision-making to ensure the Operations Human Res ...