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- all aspects of company operations to ensure alignment with deliverables, timelines, and performance goals.
- monitor, evaluate, and optimize financial performance.
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- strategic opportunities to enhance customer experience, operational processes, technology, and risk management.
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- success measurements and sustainability plans to track progress against strategic priorities.
- organization-wide change management initiatives, fostering cross-team collaboration and stakeholder engagement.
- broad, multidisciplinary stakeholder management to ensure alignment with organizational goals and objectives.
- develop, implement, and evaluate strategic plans and organizational goals to ensure operational excellence and continued viability.
- and implement new processes, emerging technologies, and systems to improve organizational effectiveness.
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- recruit, train, develop, and coach a high-performance team, fostering a culture of accountability and continuous improvement.
- financial goals while maintaining quality and compliance standards, with oversight of the Operations budget.
- insightful reports and effectively convey information to internal and external stakeholders, contributing to strategic and operational plans.
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Vice President Operations - Tampa, United States - Wipro
Description
Role: Vice President Operations
Location: Tampa, FL
Overview:
As the Vice President of Operations at Wipro , you will be a key leader responsible for overseeing all operational aspects of WHPS' Business Process as a Service (BPaaS) solutions for health plan customers. Collaborating closely with executive leadership, you will drive strategic goals and innovations while ensuring operational excellence and client satisfaction. This role requires a visionary leader with a proven track record in operational management within the health plan or managed services industry.
Responsibilities:
Strategic Leadership
Operational Excellence:
Client Engagement:
Strategic Planning:
Change Management and Stakeholder Engagement:
Operational Oversight:
Team Leadership and Development:
Financial Management:
Qualifications:
Master's Degree in Business Administration, Public Health, Public Administration, or related field preferred.
5+ years of executive-level experience in a consumer-oriented business, with preference given to those with managed health care and government programs operations expertise.
Demonstrated capability in strategic thinking, planning, and analytical skills.
Strong understanding of systems and outsourcing industry, with experience leading operations in global locations.
Excellent interpersonal, communication, and presentation skills.
Ability to effectively engage with clients, regulators, and stakeholders.
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