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    Receptionist - Birmingham, United States - Alexander Shunnarah Trial Attorneys

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    Description

    Job Description

    Job DescriptionWhy Work For Us

    Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve.

    At Alexander Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply

    What We Value
    • Client Commitment
    • Integrity
    • A Will to Win
    • Teamwork
    • Personal Accountability
    • Passion
    What You'll Do

    We are seeking a receptionist for our Intake Sales Department. The receptionist plays a crucial role as the first point of contact for visitors, clients, and callers. This position involves managing the front desk and ensuring a positive experience for all who interact with the company. The Receptionist will greet visitors: determine the purpose of each visit and interact with prospective clients via telephone and email to help retain the potential client in need of legal representation. This position will require direct communication with visitors, clients, and attorneys. The receptionist must have the ability to work quickly and accurately to document client information. Successful candidates in this role will be empathetic, comfortable in a fast-paced call center environment, and excited to learn.

    What You Need
    • Required Skills/Abilities:
      • Excellent verbal and written communication skills.
      • Excellent interpersonal and customer service skills.
      • Excellent organizational skills and attention to detail.
      • Proficient in utilizing tools, resources, and software effectively.
      • Must have the ability to multitask.
      • Possess the capacity to thrive in a high-pressure situation or stressful environment.
      • Ability to maintain confidentiality.
      Education and Experience:
      • High school or equivalent (preferred)
      • Microsoft Office experience 2 years (required)
      • Customer service experience 2 years (preferred)
    What You Get

    Job Types: Full-time

    Benefits:

    • Dental insurance
    • Vision insurance
    • Health insurance
    • Supplemental Insurance
    • Paid time off

    Schedule:

    • 8 hour shift
    • Monday-Friday
    • 8am-5pm

    Pay:

    • $15/hour

    Alexander Shunnarah Trial Attorneys is committed to a diverse and inclusive workplace. Alexander Shunnarah Trial Attorneys is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email .


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