Jobs
>
Houston

    Director of Operations - Houston, United States - My Melrose

    My Melrose
    My Melrose Houston, United States

    1 week ago

    Default job background
    Description
    The Director of Operations is a key role on the leadership team reporting directly to the President/COO at Melrose.

    This individual will have broad operational expertise while understanding both strategic and tactical elements of building a world class Operation's Organization.


    Informed, but willing to learn as well as teach, this leader serves as liaison between HQ and Field, championing initiatives which allow the Field to excel while serving the needs of HQ Business Partners.

    Responsible for all things Operational, the Director will wear many hats and toggle back and forth with ease.


    Principal Responsibilities:
    Inspires excellence
    Serves as a model of excellence in recognition of performance across all areas of the company
    Has a light touch; easy to approach, is someone people seek out
    Develops reputation as a "go to" person who is a valued business partner, respected for their knowledge, but also their desire to assist where needed
    A Change Leader; able to adapt to an entrepreneurial, privately owned enterprise
    Is a champion of the customer and makes all decisions with both internal and external customers at the center of their decision matrix
    Owns customer service measurements and metrics
    Develops best practices designed to improve the customer experience
    Manages HQ workload to ensure appropriate gulp rate in field
    Handles any customer complaints collaboratively with Field with an eye towards delighting the customer
    Leverages strengths on the team to develop strengths in others
    Stretches their team and prepares them for the next level
    Maintains transparency with their Direct Reports to build trust and buy in
    Listens, Coaches and Advocates for their team
    Responsible for organizing and coordinating Melrose daily operations
    An advocate for simplification; looks to reduce workload through systemic upgrades
    Ensures all daily reports are available and accurate to allow the organization to react appropriately
    Communicate non-compliance sales audit issues to field management as reported by Accounting
    Run weekly payroll reports & email it to field management staff using the database created by Operations Analyst
    Manages store supplies and new store execution
    Manages Store Communication
    Responsible for store opening & closing procedures and coordination
    Shares responsibility with the President/COO in development and measurement of Key Performance Indicators (KPIs) such as Sales, Payroll, Shrink and other compliance related issues
    Applies inspirational leadership to communicate successes to the organization
    Studies the industry to understand how we can learn from others
    Ensures all operational policies and procedures are accurately documented and communicated
    Solicits suggestions on needed changes and secures proper approval
    Distributes updated material to the field and home office staff as needed
    Creates new policies and procedures as the organization or industry evolves
    Supports the Upper Field Leadership Team and serves as their primary home office contact
    This includes running daily, weekly, monthly sales reports by district and uploading to the appropriate end users
    Collecting and updating weekly itineraries
    Manages travel for HQ and Field Teams as needed
    Submits completed travel itineraries to President and Accounting
    Assist Owners with any special personal travel needs
    Able to travel at appropriate intervals to understand Field Opportunities
    Assists the President/COO on an as needed basis regarding ongoing operations and special projects


    This includes:
    Coordination of Field Management Meetings
    Updating NSB with new stores/closed stores, district alignments
    Running weekly sales reports
    Distribution of monthly Sales Goals
    Works with President to define monthly Bonus Goals
    Develops, Trains and Inspires Manager of Process, Productivity and Development, Operations Facilities Coordinator and Operations Coordinator
    Takes a proactive stance in cross training Ops Team Members


    Candidate Competencies/Requirements:
    College Degree in associated field or 5-10 years industry experience equivalent
    Proven experience in implementing strategies, policies and procedures
    Exceptional leadership, organizational and communication skills
    A prolific multi-tasker, able to handle dynamic workload calmly
    Able to travel as needed
    Proven problem solving skills
    Familiarity with legal rules and guidelines which intersect operations
    A people person; someone who is at ease working with diverse personalities
    Transitions easily between strategic and hands on
    Ability to transition from managing at the field level to directing at HQ level

    #J-18808-Ljbffr
  • Witt O'Brien's

    Director of Operations

    1 week ago

    Witt O'Brien's Houston, United States

    Are you looking for an opportunity to join a team that makes a real difference? Do you want to be part of a collaborative team that protects and strengthens communities and businesses? If you are looking for all these opportunities and more, then Witt O'Brien's is the right fit f ...

  • HCA Houston Healthcare

    Director of Operations

    1 week ago

    HCA Houston Healthcare Houston, United States

    This position is incentive eligible. · **Introduction**: · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Director of Operations with HCA Houston Healthcare you can be a part of an organization that is devoted to giving b ...

  • Cyclyx

    Director of IT Operations

    1 week ago

    Cyclyx Houston, United States

    **About Cyclyx** · Cyclyx International, LLC, is leading the development of a comprehensive set of innovations focused on addressing the world's plastic waste problem with the ultimate goal of increasing the recyclability of waste plastics from 10% to 90%. Cyclyx has developed th ...

  • Family First Homecare

    Director of Operations

    1 week ago

    Family First Homecare Houston, United States

    We are here to make everyone feel at home. · Patients. Families. Nurses. · Family First Homecare is how children with complex medical needs can receive the highest level of care needed in the comfort of their own homes. To make homecare work, it takes a partner who will always do ...

  • Memorial Hermann Health System

    Director of Operations

    6 days ago

    Memorial Hermann Health System Houston, United States

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...

  • YES Prep Public Schools

    Director of School Operations

    6 days ago

    YES Prep Public Schools Houston, United States

    · **POSITION**:Director of School Operations (2 positions available) · **REPORTS TO**: Managing Director of School Operations · **POSITION TYPE**: 12-month · **START DATE**: 7/1/2024 · **COMPENSATION**:$89,648 - $109,820, Home Office Grade 9 · At YES Prep, work for a mission tha ...

  • Rice University

    Director of Recruiting Operations

    1 week ago

    Rice University Houston, United States

    **Position Summary**: · The director of recruiting operations at Rice University works under the direction of the executive director of recruiting and is responsible for planning and coordinating recruiting of student athletes for the football program. S/he partners with the recr ...

  • Siddons Martin Emergency Group

    Assistant Director of Operations

    1 week ago

    Siddons Martin Emergency Group Houston, United States

    Under the direct supervision of the Director of Operations this position provides collaboration in departmental planning and progress monitoring. Should possess expertise in performance and operations management to effectively handle delegated responsibilities. Deals with a diver ...

  • Desort

    Regional Director of Operations

    6 days ago

    Desort Houston, United States

    **Full time Regional Director Of Operations - General Practice Veterinary Hospitals - Texas, Oklahoma, Florida, Georgia**: · Responsibilities include: · - Developing and implementing strategic plans for the region · - Managing the budget and financial performance of the region · ...

  • Ceva Logistics

    Director Fleet Operations

    1 week ago

    Ceva Logistics Houston, United States

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._ ...

  • Calian Corp.

    Director, Cybersecurity Operations

    1 week ago

    Calian Corp. Houston, United States

    For more than 40 years, Calian has been solving the world's most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who ...

  • Cognite

    Director, Revenue Operations

    1 week ago

    Cognite Houston, United States

    **Company Overview**:Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global D ...

  • PrimeFlight Aviation Services, Inc.

    Director of Operations Performance

    4 days ago

    PrimeFlight Aviation Services, Inc. Sugar Land, United States

    **INTRODUCTION** · Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you · **Perks of the job**: ...

  • WSB LLC

    Director of Survey Operations

    4 days ago

    WSB LLC Houston, United States

    Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we've dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas. We've inspired each other to discover thoughtful and creative solutions that look ...

  • Memorial Hermann Health System

    System Director, Pharmacy Operations

    6 days ago

    Memorial Hermann Health System Houston, United States

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for ...

  • Pizza Hut (Ayvaz Pizza, LLC)

    Restaurant Director of Operations Qsr

    3 days ago

    Pizza Hut (Ayvaz Pizza, LLC) Houston, United States

    Job Summary: · We are seeking a highly skilled and experienced Director of Operations to oversee and manage our company's operations. The Director of Operations will be responsible for strategic planning, business development, and ensuring the efficient and effective operation of ...

  • HCA Houston Healthcare

    Division Director of Pathology Operations

    2 days ago

    HCA Houston Healthcare Houston, United States

    This position is incentive eligible. · **Introduction**: · Do you have the career opportunities as a **Division Director of Pathology Operations** you want with your current employer? We have an exciting opportunity for you to join which is part of the nation's leading provider o ...

  • RestorixHealth

    Healthcare Program Operations Director

    2 days ago

    RestorixHealth Sugar Land, United States Full time

    Full Time Program Operations Director · At RestorixHealth, our mission is simple to restore health and improve the quality of life · As Program Operations Director, you wholly responsible for the overall leadership, performance and day-to-day activities within his or her Wound Ca ...

  • PLX Inc.

    Operations Director

    1 week ago

    PLX Inc. Deer Park, United States

    **Company is rapidly expanding with enhanced growth opportunity available.** · **PLX, Inc is a state-of-the-art optical technology company based in New York, providing vital solutions to fit the demands of a new generation of optical requirements by specializing in the developmen ...

  • DSJ Global

    Director of Operations

    1 week ago

    DSJ Global Houston, United States

    Director of Operations (Multi-Site) · ROLE: Director of Operations (Multi-Site) · LOCATION: Texas OR West Virginia · COMPENSATION: Competitive Base Salary + Bonus + Benefits · A growing and successful manufacturing organization has created a new Leadership position in their busin ...