Director of Operations Performance - Sugar Land, United States - PrimeFlight Aviation Services, Inc.

Mark Lane

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Mark Lane

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Description

INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you


Perks of the job:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off
  • Growth potential

WHY WORK FOR PRIMEFLIGHT?

  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression
  • Enjoy a competitive pay scale

ABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry


Location:
This position will be located in one of the following airports or remote

ONT (Ontario, CA)/MCI (Kansas City, MO)/STL (St. Louis, MO)/PDX (Portland, OR)/IAH (Houston, TX)


DIRECTOR OPERATIONS PERFORMANCE AT PRIMEFLIGHT
The Director of Operations Performance provides strategic leadership, vision, and acts as a resource for the organization's Cargo department.

This position provides guidance to their indirect/direct reports that should result in safe and profitable stations that provide excellent operational service.

This position drives change as necessary for the company with a relentless mindset of continuous improvement on operational processes, performance, and accountability.

Responsible for overall performance of the stations that typically operate 24/7 and execution of corporate initiatives.


RESPONSIBILITIES

  • Identify, develop, and execute standards and best practices across network operations to drive operational excellence
  • Establish standard work instructions focused on creating solutions to reach goals that are safety and customer centric
  • Direct and coach activities of the station operations and station managers while affecting positive change within the region and promoting adherence to company policies and procedures
  • Monitor daily operational KPIs to ensure processes are being followed and results are exceeding established targets
  • Routinely communicate and meet with customers fostering bestinclass partnerships
  • Develops operating and business plans based on customer operations
  • Maximize data analysis to create business tools to move the business forward and continuously raise the bar on safety and service levels
  • Provide guidance and leadership to the functional and operations management within the region, including areas such as labor relations, operations efficiencies, maintenance, facility oversight, ADA, safety/security and other functional areas
  • Help identify, develop, and mentor highpotential talent to develop the next level of company leaders
  • Ensure the highest level of safety compliance across the region
  • Liaise with TSA, CBP and other government/airport officials on security requirements
  • Knowledge of relevant federal and state employment laws
  • Manage cost control and financial/budget experience across multiple locations
  • Strong written and oral communication skills with executive leaders, operations managers, airline customer leadership, and vendors
  • Understanding P/L to drive revenue goals and cost control

QUALIFICATIONS

  • Bachelor's degree or equivalent in Business Administration, Logistics, Transportation or related field preferred
  • Knowledge of the Aviation Industry
  • Bilingual in English/Spanish a plus
  • Minimum age of 18 years old
  • 8 or more years of management experience, 5 or more years' experience in aviation/distribution is required
  • Intermediate knowledge of Word, Excel, PowerPoint, Outlook
  • Travel requirement >50% travel between airport stations and for meeting
  • Ability to influence people at all levels of the organization
  • Ability to work effectively with labor, including labor grievances and negotiations
  • Ability to read, write, speak, and understand the English language, to include documents
  • Ability to pass a drug screen
  • Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal
- as applicable)

  • Physical activity may include:
  • Stand and walk for extended periods of time
  • Ability to lift 25 pounds or more
  • Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
  • Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (threedimensional vision, ability to judge distances and spatial relationships); Ability to Ad

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