- Competitive compensation
- Generous paid time off structure
- Exceptional growth opportunities centered around a hire from within philosophy
- Competitive benefits packages with low deductibles and a % employer contribution
- Short and long-term disability, basic life, and accidental death and dismemberment insurance
- 401(k) retirement savings plan with company matching
- The opportunity to work on a dynamic, collaborative, and supportive team
- Receive referrals via phone and/or email and accurately enter all provided information
- Make outreach to obtain missing information
- Accurately set appointments into MTI360
- Upload orders and supporting documents into MTI360
- Notate special requests
- Follow instructions for specific carrier/patient customer preferences, guidelines, and contractual service level agreements
- Assist with customer questions and/or requests
- Resolve issues by using proper phone and/or e-mail etiquette
- Document phone conversations, e-mails and work pertinent to the claims process
- Manage intake inbox
- Correctly manage requests in the emails
- Send notes/ reports when requested
- Must have 1-2 years' minimum experience with medical terminology.
- Possesses the ability to communicate effectively while working in a fast-paced environment.
- Must have experience with Microsoft Office
- Preferred previous experience in the work comp history
- Excellent attention to detail.
- Strong concern for quality and follows procedures to ensure quality output.
- Ability to multi-task and manage time effectively
- Ability to communicate with senior leaders of MTI America and clients we serve
- Exceptional written and verbal communication
- The job description highlights the most critical responsibilities of the role and is not all-inclusive. As MTI America evolves to meet business needs, there may be additional requirements, duties, and qualifications for this job.
- MTI America is proud to be an equal opportunity employer committed to diversity and inclusion. MTI America prohibits discrimination and harassment of any kind. MTI America takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, and all other legally protected statuses.
- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Individuals may need to sit, stand, and walk as needed. Reaching above shoulder heights, below the waist, or lifting up to 5 pounds may be required.
- The job is primarily active for roles in the field; the employee is regularly mobile and must utilize transportation (such as driving), sit, and use hands and fingers to speak and hear.
- The ability to hear, see and speak is necessary for this role.
- Our offices utilize fluorescent lighting, and the noise level is moderate. For the most part, ambient room temperatures, lighting, and traditional office equipment as found in a typical office.
- 8 hour shift
- Monday to Friday
- Remote
- Medical terminology: 2 years (Preferred)
- Diagnostics knowledge: 2 years (Preferred)
- Diagnostic CPT codes: 2 years (Preferred)
- Spanish (Preferred)
-
Care Management Coordinator
3 weeks ago
CRISIS PREPARATION AND RECOVERY INC Tempe, United StatesA Care Management Coordinator will be responsible for assisting outpatient counseling providers and psychiatric nurse practitioners with care management support, maintaining compliance with their caseloads, coordination of care with primary care physicians and other health care a ...
-
Resident Care Coordinator
23 hours ago
Brookdale Tempe Tempe, United StatesOverview: · **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** · **Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)** · **Make Lives Better Including Your Own**. · If you want to work in an env ...
-
Care Coordinator
2 weeks ago
Zarephath Community Services Mesa, United StatesMonday - Friday 8:30am - 5:00pm · Fulltime position working in the administrative office. Tasks include but are not limited to the following: · - Assessing clients' physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans. · - ...
-
Patient Care Coordinator
1 week ago
The Marijuana Doctor Tempe, United StatesOur family owned and operated company is looking to hire a patient coordinator for our Medical Marijuana Doctor's office in Tempe, AZ. Our organization is steadily growing every day. Therefore, we are looking for a friendly, and trainable person, eager to join our group. Our goal ...
-
Resident Care Coordinator/staffing
3 weeks ago
Desert Marigold Assisted living and memory care Tempe, United StatesJob Overview: · We are looking for a strong culture warrior who can help lead our pack of caregivers to their best potential. Our open RCC/Staffing role in Tempe Arizona, Area. This role covers staffing, making schedules, conducting interviews, coordinating new hire start dates w ...
-
Patient Care Coordinator
2 weeks ago
Happy Ears Hearing Center Mesa, United States**Benefits/Perks** · - 10 days PTO · - Paid holidays · - Competitive compensation · - Careers advancement · - Health insurance · - Performance-based incentives · - Friendly, interactive working environment with great culture and support · **Job Summary** · **Responsibilities** · ...
-
Patient Care Coordinator
4 days ago
Northlight Counseling Associates Mesa, United States**Patient Care Coordinator** · **We don't just have a mission statement we have a mission.** · **At **Northlight Counseling Associates, Inc.,** our commitment to optimal mental health and steadfast support isn't just for our clients; it extends to **every** team member.** · **Nor ...
-
Resident Care Coordinator
5 days ago
Heritage Lane Behavioral Assisted Living Mesa, United States**Available Shift**:Monday - Friday (7:30am - 4:30pm) · **Position**:This hourly position is for a certified caregiver or medical assistant who has excellent communication and administrative skills. Reports to the Clinical Director. · **Top Reasons Why We're Different** · - Happy ...
-
Client Care Coordinator
2 weeks ago
Home with Help Scottsdale, United States**Client Care Coordinator** · In addition, managing clients' Care Plan and supervising direct care workers' quality care every quarter. Client Care Coordinator will perform a Hybrid-remote schedule to support in-home care services and ensure clients are receiving the best care po ...
-
Patient Care Coordinator
2 weeks ago
Envita Medical Center Scottsdale, United States**Job Title**: Patient Care Coordinator · **Location**: North Scottsdale, AZ (near East Bell Road and the 101) · **Compensation**: $60, $65,000.00 annually plus commission (Based on experience) · **Employment Type**: Full Time with Benefits (Medical, Life, Dental, Vision, and 401 ...
-
Patient Care Coordinator
3 weeks ago
Innate Healthcare Institute Scottsdale, United StatesThis position will require onsite presence for a required training and development period, but may have hybrid capabilities after a period of time and competency review. · This is a temporary opportunity with potential for full-time employment. The temporary period is expected th ...
-
Patient Care Coordinator
2 weeks ago
AFD Scottsdale, United States**Who We Are**: · We are a private practice located in North Scottsdale with an opportunity to add to our Front Office Team At American Family Dentistry we're committed to providing our patients with personalized dental care of the highest standards in a gentle and professional m ...
-
Care Coordinator Float
2 weeks ago
Barrow Brain and Spine Scottsdale, United States**Our World-Class Team Begins with YOU** · Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care and pain management. As a partner of Barrow Neurological Institute, the practice encompasses 32 neurosurgeons, 8 ...
-
Care Coordination Coordinator
1 week ago
Chandler Regional Medical Center Chandler, United States**Overview** · **Hello Humankindness** · Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods wi ...
-
Care Coordinator Innovation Care Partners
3 weeks ago
HonorHealth Scottsdale, United StatesOverview: Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development ...
-
Care Coordinator
3 weeks ago
Intermountain Centers Phoenix, United StatesLooking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like? · - Top-level compen ...
-
Trbha Care Coordinator
1 week ago
Apache Behavioral Health Services, Inc. Scottsdale, United States**WHITE MOUNTAIN APACHE BEHAVI**O**RAL HEALTH SERVICES, INC.** · **JOB DESCRIPTION** · **POSITION**:TRBHA CARE COORDINATOR*** · **CLASSIFICATION CODE: EXEMPT FULL TIME** · **DEPARTMENT**:CLINICAL** · **REPORTS TO**:TRBHA CARE COORDINATOR** LEAD** · **STATEMENT OF JOB**: This Posi ...
-
Care Coordinator Innovation Care Partners
4 days ago
HonorHealth Scottsdale, United StatesOverview: Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development ...
-
Care Coordinator Innovation Care Partners
5 days ago
HonorHealth Scottsdale, United StatesOverview: · Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and developmen ...
-
Patient Care Coordinator
2 weeks ago
LifeQuest Physical Medicine and Rehab Gilbert, United StatesAre you a compassionate and organized individual who is passionate about providing exceptional patient care? LifeQuest Physical Medicine and Rehab is seeking a dedicated Patient Care Coordinator to join our dynamic team. · About Us: · LifeQuest Physical Medicine and Rehab is a le ...
Care Coordinator - Tempe, United States - MediTrans, LLC
Description
About UsMTI America is a health solutions company located in sunny Fort Lauderdale. As a leader in the Worker's compensation industry, our team of dedicated professionals seamlessly coordinates and delivers our ancillary product and service offerings.
Passion for people is at the core of everything we do, and we understand the impact of empathy in healthcare. As a company built on lasting relationships, we utilize our network of providers to consistently deliver compelling customer-centric solutions from transport to language and medical services. Nationwide
The MTI family has a strong passion for efficiency, customer care, and our people. We love what we do, we strive to be the best, and we are thrilled to serve our customers. We strongly believe that our culturally diverse teams of overly ambitious people are what makes our company a great place to work. We value our employees as much as we do our customers and offer a supportive environment complete with competitive compensation, benefits, and growth opportunities.
At MTI America, you will have a significant impact on the quality of care our patients receive. Your service will directly impact injured workers and their quality of life
The ideal Customer Care Specialist
Is an experienced and detail-oriented call center professional with a medical background, excellent communication etiquette, and a passion for providing exceptional customer service.
You'll receive
Hours of operation are 7 am EST to 9 pm EST, hours are subject to business needs. the schedule we are currently filling is 9:30am PST - 6pm PST / 11:30 am CST - 8pm CST / 12:30pm EST - 9pm EST.
Job Type: Full-time
Pay: $ $21.00 per hour
Schedule:
