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    Network and Systems Operations Manager - Chantilly, United States - Taleo BE

    Taleo BE
    Taleo BE Chantilly, United States

    6 days ago

    Default job background
    Description
    Here at Leidos, we care deeply about the growth and development of our people. We are seeking a Network
    and Systems Operations Manager, to lead the operations team. This Position supports critical operations for
    450 CONUS and OCONUS Consumers.

    You'll be working in Chantilly Virginia with a team of highly specialized engineers and analysts, supporting
    the customers most critical missions. You'll be managing the Tier 2, Tier 3, and Cyber assessment teams
    while working in collaboration with the development team to support upgrades to our Zero Trust and ICAM
    solutions. For a large team, we are proud to maintain an intimate culture that focuses on employee growth
    and development. Our upskilling program helps individuals advance skillsets in new disciplines and
    technologies. You will also occasionally travel to the Springfield Virginia customer site to develop intimacy
    and facilitate support.

    The GEOAxIS system provides Identity, Credential and Access Management for all web applications.
    GEOAxIS enables online, on-demand, access to NGA GEOINT content based on user's authoritative
    attributes/roles. Our Mission is to maintain highly-available Zero Trust and ICAM capabilities for protecting
    those critical mission applications across all security domains. The GxNext contract was awarded to Leidos
    in 2021 and runs until 2031.


    Primary Responsibilities:
    Develop a relationship with a high-profile customer, and use your expertise to lead the development of NGA's Zero Trust and ICAM roadmap · Maintain and improve our ICAM solution and infrastructure, across multiple security domains
    Be the primary point of contact for operational capabilities, managing communication, troubleshooting, root-cause analysis, and operational status
    Manage all operations-related processes for the sustainment of the operational baseline including engineering, integration, and operations
    Spearhead Risk Management framework Phase 6 related to continuous monitoring
    Manage 24x7x365 support and a Tier 3 team - available on-demand for critical and high operations incidents
    Support Service Level Agreement of 99.9% (three-nine) availability
    Brief technical status to internal and external customers, as well as program and company leadership
    Provide technical execution oversight to operations during incidents
    Facilitate collaboration across operations teams and the development organization
    Collaborate with stakeholders for enterprise projects and activities
    Lead ops metrics collection and dissemination


    Basic Qualifications:
    Active Top Secret clearance with eligibility for SCI
    Bachelor's degree or equivalent with 8+ years of experience, or Master's degree with 6+ years of experience in Information Technology operations and support Minimum 3 years' experience maintaining cloud services to include at a minimum AWS
    3+ years of experience providing oversight to the completion of operational environment maintenance
    5+ years of experience leading an operations team and 3+ years managing server maintenance and support
    3+ years experience managing Tier - 24x365 Helpdesk support to include Tier 3 on-demand for priority
    Familiarity briefing operational metrics or incident status to leadership and customer stakeholders
    Experience with engagement on technical TEMs and oversight of implementation of key enterprise milestones and delivery
    Local to DMV (DC/Maryland/Virginia) with need to be physically present at the team's work location in Chantilly
    All candidates must be US CITIZENS to be considered for the position


    Preferred Qualifications:
    Familiarity with Oracle IdAM products.
    Information Technology Infrastructure Library (ITIL) certification desired
    Familiarity with OCONUS environment support, federation, and On-Prem/Cloud based architectures
    Familiarity with IdAM best practices and implantation of authorization/authentication services
    Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering,


    Pay Range:
    Pay Range $97, $176,250.00

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

    Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    #J-18808-Ljbffr
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