Jobs
>
Los Angeles

    Chief Administrative Officer - Los Angeles, United States - Pipeline Health System, LLC

    Pipeline Health System, LLC
    Pipeline Health System, LLC Los Angeles, United States

    2 weeks ago

    Default job background
    Description
    Job Title: Chief Administrative Officer

    Job Summary:

    The Chief Administrative Officer (CAO) is a senior executive who oversees the daily administrative operations of the organization. The CAO assures integration among medical staff, nursing, clinical and support services professionals to achieve optimal patient care and internal services excellence. The CAO provides leadership direction and administration of operations at two of our hospitals, (East LA Doctors Hospital and Community Hospital of Huntington Park) to ensure compliance with current established policies and objectives while supporting the realization of Pipeline Health's strategic objectives for the future.

    The CAO is also responsible for directing patient care/clinical efforts through the managers and supervisors of the individual units within four acute care hospital and services lines, working closely with Pipeline Health Chief Nursing Officers to address issues related to quality and patient experience, among other patient care/clinical issues. The CAO is responsible for the managers and supervisors' development and implementation of plan(s) for the unit staffing, program development, directing and monitoring unit operations, quality improvement programs and sound fiscal management of the departments.

    The CAO sets the tone and processes for a culture that rewards leadership, teamwork, innovation, and accountability, and promotes productive collaboration among senior team members, departments, and all other management levels.

    The CAO serves on the Pipeline Executive Leadership Team and works collaboratively with other system executives.

    The CAO actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

    Essential Functions:
    • Provides input in business and strategic planning to ensure quality care, efficient work processes, and sound fiscal decisions.
    • May lead governing board meetings and may be responsible for developing and implementing the organization's mission and strategic plan in conjunction with other executive leaders.
    • Leads in developing, planning, and implementing the organization's business plans in accordance with the strategic plan.
    • Recommends, develops, implements, and updates strategic long- and short-range plans to support the organization philosophy and goals.
    • Informs the board about current trends, problems, and medical activities to facilitate policy making.
    • Serves as liaison and channel of communication between the board and its committees, the medical and administrative staff.
    • Overseas and monitors medical and program activities to ensure the fulfillment of the community's needs for quality health care.
    • Manages and delegate daily operations to drive exceptional results, including stand operating procedures, identifying areas of improvement, implementing solutions, and provide ongoing training where needed.
    • Measures key performance indicators to drive performance metrics, manages inputs that deliver results, and convey performance results for regular business reviews.
    • Assures that facility(s) are appropriately staffed.
    • Assures that Hospitals provide quality care as measured by Leap Frog, Medicare Value Based Purchasing, HCAHP's
    • Collaborate with colleagues to implement policies and develop improvements.
    • Sets the tone for the customer experience by maintaining a strong just culture.
    • Provides consistent mentoring and feedback to staff.
    • Resolves issues that may arise in a timely manner.
    • Assumes responsibility for timely reporting to senior management and regulatory agencies.
    • Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
    • Uses AIDET in interactions with patients and family members.
    • Acts with a sense of urgency when performing tasks.
    • Oversees basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter. Reports on any equipment and or environmental issues for repair.
    • Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
    • Speaks up to stop the line and escalates potential safety events if necessary.
    • Completes and attends monthly training assigned.
    • Other duties as assigned.
    Behavioral Standards:
    • Flexibility, adaptability, and innovation required. Must be a self-starter with a high degree of ability to work independently.
    • Must be able to prioritize, make decisions and set clear expectations for others.
    • Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
    • Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
    • Uses a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers.
    Communication/Knowledge:
    • Proven experience as an administrative officer.
    • Experience in operations management.
    • Solid understanding of business functions (HR, Finance etc)
    • Knowledge of fiscal planning, budgeting and reporting.
    • Knowledge of relevant laws and regulations.
    • Proficient in MS Office and databases.
    • Outstanding communication and interpersonal skills.
    • Ability in decision-making and problem-solving.
    • Excellent organizational and leadership skills.
    • Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customers' and co-workers' time; establishes and maintains effective relationships with customers and co-workers.
    Collaboration/Teamwork:
    • Excellent team leadership and organizational skills are required.
    • Ability to lead, challenge and motivate staff.
    • Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.
    Qualifications:

    Experience:
    • Clinical background with experience as CAO.
    • Five (5) years' experience of supervisory experience, with at least three (3) or more years as the senior leader over a large clinical department or service line. Including financial/budget preparation.
    • Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
    • A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.
    Education:
    • Master's degree in business, healthcare administration, public health, or related field, preferred.
    Licensure/Certifications:
    • NA

    • Skills & Requirements Qualifications
    #J-18808-Ljbffr
  • Anderson Bradshaw Consulting

    Office Administrator

    1 week ago

    Anderson Bradshaw Consulting Los Angeles, United States

    Job Overview: · As a Resolution Department Office Administrator, you will play a crucial role in ensuring the smooth operation of our resolution teams office environment. Your responsibilities will include but are not limited to: · **1. Mail & Fax Management**: · - Addressing all ...

  • Herman Law

    Office Administrator

    1 week ago

    Herman Law Los Angeles, United States

    **Company Description** · We represent victims of sexual abuse in civil cases. Our attorneys have extensive experience advocating for survivors of sexual abuse. We are dedicated to helping victims of these horrible crimes heal the wounds of their abuse by empowering them through ...

  • Atlas Technical Consultants

    Office Administrator

    6 days ago

    Atlas Technical Consultants Los Angeles, United States

    Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, ...

  • Compass

    Office Administrator

    1 day ago

    Compass Los Angeles, United States

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. · The O ...

  • TAAD LLP

    Office Administrator

    2 days ago

    TAAD LLP Los Angeles, United States

    : · **Office Management**: · - Track levels and reorder office supplies, stationery, and equipment monthly. · - Input sign-in sheet records daily. · - Generate weekly timesheets and review for missing staff. · - Coordinate with cleaning staff to water plants biweekly. · - Downloa ...

  • UCLA Health

    Administrative Officer Ii

    1 week ago

    UCLA Health Los Angeles, United States

    **Description** · As an Administrative Officer, you will serve as the executive support to department leadership. · Primary duties include, but are not limited to, the following: · - Responsible for reading reports, and synthesizing under general direction · - Perform complex pro ...

  • RGGUSA

    Office Administrative Assistant

    1 week ago

    RGGUSA Los Angeles, United States

    **Responsibilities**: · - Greet and assist visitors to the office · - Organize and schedule appointments · - Assist in the preparation of regularly scheduled reports · - Develop and maintain a filing system · - Order office supplies and research new deals and suppliers · - Mainta ...

  • Consulate General of Ireland, Los Angeles

    Finance Officer/administrator

    3 weeks ago

    Consulate General of Ireland, Los Angeles Los Angeles, United States

    The Consulate General of Ireland, Los Angeles is seeking an experienced, highly motivated, enthusiastic and hardworking person with excellent numerical, administrative and organisational skills to fill the position of Finance Officer/Administrator position in the Consulate on a 2 ...

  • UCLA

    Administrative Officer 3

    1 week ago

    UCLA Los Angeles, United States

    The Division Administrative Officer (DAO) is a new position within the School of Dentistry. It offers the opportunity to provide leadership in the management of the four academic divisions: Regenerative and Reconstructive Sciences, Diagnostic and Surgical Sciences, Preventive and ...

  • UCLA

    Administrative Officer 2

    3 weeks ago

    UCLA Los Angeles, United States

    The incumbent provides high-level coordination and administrative support to the Department Chair and Department Administrator (MSO). Responsibilities include, but are not limited to, independent management of the Chair's executive calendar, drafting and preparation of memos and ...

  • Industry Security Services, Inc.

    Office/hr Administrator

    5 days ago

    Industry Security Services, Inc. Los Angeles, United States

    **Join Our Team at Industry Security Services, Inc.** · Are you reliable, punctual, and eager to excel in a dynamic administrative role? If so, Industry Security Services, Inc. is looking for you We are seeking a dedicated Office/HR Administrator to join our team and play a vital ...

  • UCLA Health

    Administrative Officer 2

    3 days ago

    UCLA Health Los Angeles, United States

    **Description** · The Department of Surgery is seeking to hire a full time Administrative Officer 2 to perform the administrative services. Administrative services include activities in the areas of finance, human resources and may also include IT, facilities, or student services ...

  • UCLA Health

    Administrative Officer 4

    21 hours ago

    UCLA Health Los Angeles, United States

    **Description** · The Department of Surgery is seeking to hire a full time Administrative Officer 4. In this role you will be responsible for managing and performing the administrative services to ensure the successful general operations of the department. Administrative services ...

  • Bank of Hope

    Credit Risk Administration Officer

    3 weeks ago

    Bank of Hope Los Angeles, United States

    Assist Senior Credit Risk Administrator in Credit Administrator functions: · - Quarterly ALLL/CECL Calculation and Documentation · - Individual impairment calculation · - Monthly and Quarterly Reporting · - DLC Asset Quality Report (Portfolio Mix, Delinquency, Non-Accrual, TDR, C ...

  • LA Sports Massage

    Front Office Administrative Assistant

    1 week ago

    LA Sports Massage Los Angeles, United States

    Job Duties include, but are not limited to: · - Client booking and scheduling · - Client payment processing · - Answering phones and client questions · - Attentive to the needs of the facility · - Cooperate with management and massage therapy staff · - Familiar with Microsoft off ...

  • Management & Training Corporation

    Instructor, Ctt Office Administration

    2 weeks ago

    Management & Training Corporation Los Angeles, United States

    **Overview** · **Wage** - $66,560 annully · **Schedule - **Full Time, 8hr shifts, Monday - Friday · **Our staff also enjoy these benefits**: · - Health, dental, vision, prescription drug and life insurance · - 401(k) retirement plan · - Short and long-term disability · - Paid tim ...

  • Westminster Capital

    Administrative Assistant-office Coordinator

    1 day ago

    Westminster Capital Los Angeles, United States

    **Administrative Assistant/Office Coordinator in Pacific Palisades (In-Person Position)** · **ROLE DESCRIPTION**:As Administrative Assistant, you will play a crucial role at Westminster Capital. You will be responsible for performing both general and project-specific administrati ...

  • HJK International

    Office Administrator/executive Assistant

    1 day ago

    HJK International Los Angeles, United States

    At HJK, we owe our success to people and processes that support our company culture, goals and mission. We are a fast growing, all encompassing real estate management firm, working with international clients, appraisals, finance, development, renovations and acquisitions. We are ...

  • CA Conservation Corps

    Administrative Officer Ii, Resources Agency

    3 weeks ago

    CA Conservation Corps Los Angeles County, CA, United States

    Are you looking to move past a JOB and begin a rewarding CAREER? Do you want to make a positive impact on young adults of California while caring and protecting our natural environment? If that sounds like you and you want to change people's lives this may be the position for you ...

  • Management & Training Corporation

    Instructor, Ctt Office Administration

    21 hours ago

    Management & Training Corporation Los Angeles, United States

    **Overview** · **Wage** - $66,560 annully · **Schedule - **Full Time, 8hr shifts, Monday - Friday · **Our staff also enjoy these benefits**: · - Health, dental, vision, prescription drug and life insurance · - 401(k) retirement plan · - Short and long-term disability · - Paid tim ...