- Manage tour program accuracy by auditing internal system (e.g., MXP, QuickBase), contracts/agreements and Retail Master files.
- Efforts include safeguarding contracted and retail rates, tour names, tour codes and suppliers match across all systems and documents.
- Responsibilities may also encompass entering revised tour block allocations, tour cost and retail rates within internal systems (e.g., MXP) and Retail Master files.
- Lead competitive insight efforts by researching rates of sites/venues/attractions and tour offerings of competitor cruise brands.
- Manage new vendor setup and vendor update efforts by inputting required forms and corresponding with suppliers and internal Destination Services and Accounts Payable stakeholders.
- Oversee shore excursion and turnaround ground services sourcing efforts by preparing RFP packages, maintaining bid schedules, corresponding with candidates, and analyzing bid submissions.
- Partner with Destination Services leadership to secure shore excursion and ground service contracting efforts.
- Monitor managing costs associated with voyage deviations by analyzing costs, supplier inquiries, and invoice submissions.
- Assist cruise brand onboard accounting teams with month-end accruals associated with turnaround services and voyage deviations. Efforts also include managing transfer portal compliance by corresponding with suppliers.
- Prepare debit memos associated with port shopping initiatives includes corresponding with tour operators and internal treasury stakeholders.
- Perform other job-related functions and support special projects as assigned.
- Strong working knowledge of Excel to calculate advanced formulas, Pivot Tables, and VLookups.
- Must be detail-oriented and organized with strong work ethic.
- Excellent interpersonal skills in order to effectively interface with all levels of personnel throughout the organization and with external suppliers.
-
Shore Excursion Manager
6 days ago
Crew Life at Sea Miami, United StatesJob Description · Job DescriptionKey Responsibilities: · Lead and manage the shore excursion team, including excursion coordinators, tour guides, and transportation staff, to ensure seamless operation and delivery of high-quality excursions. · Develop and maintain relationships w ...
-
Manager Business Analysis Shore Excursions
6 days ago
Norwegian Cruise Line Doral, United StatesBASIC PURPOSE: · Responsible for the management and analysis of contract agreements, tour offerings, vendor partnerships and financial performance to identify trends or areas of improvement. Communicate with Destination Services Stakeholder and global partners, including tour op ...
-
Data Analyst
5 days ago
SAS tech Miami, United StatesPosition will report to the Director Global Sourcing Solutions. As part of the Sourcing Technology team, the Data Analyst will provide the Sourcing teams at Corporate and the opco's with data support for the sourcing/purchasing efforts which will allow Company to leverage our glo ...
-
Global Commercial Director
6 days ago
Windstar Cruises Doral, United StatesOverview · Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 342 guests and cruis ...
-
Cruise Booking Specialist
5 days ago
LC EXCUSIVE Doral, United States**Overview:** · Join our team as a Cruise Booking Specialist, where you'll play a vital role in helping clients plan unforgettable cruise experiences. You'll use your expertise in the cruise industry to provide personalized recommendations, secure bookings, and ensure exceptiona ...
-
Senior Manager, Digital
1 week ago
Xanterra Doral, United StatesOverview · Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world's best small ports and hidden harbors. Its three sailing yachts and three all-suite yachts carry just 148 to 310 guests and cruis ...
-
Manager, Guest Communications
2 weeks ago
Royal Caribbean Group Doral, United StatesJourney with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explor ...
-
Senior Manager, Guest Communications
1 week ago
Royal Caribbean Group Doral, United StatesPosition Summary: · The Sr. Manager of Guest Communications is responsible for creating and distributing guest communications for use pre-cruise and onboard, with a goal of maintaining brand values, tone of voice and, ultimately, guest satisfaction. The focus of this role is to ...
-
Sr. Manager Onboard Marketing
5 days ago
Royal Caribbean Group Doral, United StatesJourney with us · Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to e ...
-
Data Analyst
4 days ago
Careerbuilder-US Miami, FL, United StatesPosition will report to the Director Global Sourcing Solutions. As part of the Sourcing Technology team, the Data Analyst will provide the Sourcing teams at Corporate and the opco's with data support for the sourcing/purchasing efforts which will allow Company to leverage our glo ...
-
Data Analyst
4 days ago
Careerbuilder-US Miami, FL, United States· Position will report to the Director Global Sourcing Solutions. As part of the Sourcing Technology team, the Data Analyst will provide the Sourcing teams at Corporate and the opco's with data support for the sourcing/purchasing efforts which will allow the Company to leverage ...
-
Expedition Staff
1 day ago
Crew Life at Sea Miami, United StatesJob Description · Job DescriptionAs an Expedition Staff member onboard the cruise ship, you will play a vital role in creating an exceptional experience for our guests. You will work closely with the Expedition Leader and other team members to ensure the smooth operation of our e ...
-
Concierge
1 week ago
Crew Life at Sea Miami, United StatesJob Description · Job DescriptionKey Responsibilities: · Greet and welcome guests upon arrival, providing a warm and friendly introduction to the ship and its amenities · Act as a point of contact for guests, addressing any inquiries or concerns they may have and providing prompt ...
-
Security Officer
6 days ago
Crew Life at Sea Miami, United StatesJob Description · Job DescriptionKey Responsibilities: · Enforce security policies, procedures, and regulations to maintain a safe and secure environment onboard the ship, including access control, crowd management, and emergency response protocols. · Conduct routine patrols of p ...
-
Concierge
1 week ago
Crew Life at Sea Miami, United States Full timeKey Responsibilities: · Greet and welcome guests upon arrival, providing a warm and friendly introduction to the ship and its amenities · Act as a point of contact for guests, addressing any inquiries or concerns they may have and providing prompt and efficient solutions onboard ...
-
Expedition Staff
1 day ago
Crew Life at Sea Miami, United StatesAs an Expedition Staff member onboard the cruise ship, you will play a vital role in creating an exceptional experience for our guests. You will work closely with the Expedition Leader and other team members to ensure the smooth operation of our expeditions. · Key Responsibiliti ...
-
International Guest Services
4 days ago
Crew Life at Sea Miami, United StatesThe International Guest Services assists all guests at the Guest Services Desk, but concentrates specifically on non-English-speaking groups and individual guests with their special needs and requirements in their native languages so as to give them a full, first class cruise exp ...
-
Remote Travel Advisor- Entry
1 week ago
Never Ending Travels Miami, United StatesWe know that the world is filled with incredible destinations waiting to be explored, and we're here to make those journeys extraordinary. We're seeking a passionate and detail-oriented individual to join our team as a Remote Travel Advisor. If you have a love for leisure travel, ...
-
Cruise Booking Specialist
1 week ago
LC EXCUSIVE Fort Lauderdale, United States**Overview:**Join our team as a Cruise Booking Specialist, where you'll play a vital role in helping clients plan unforgettable cruise experiences. You'll use your expertise in the cruise industry to provide personalized recommendations, secure bookings, and ensure exceptional se ...
Manager Business Analysis Shore Excursions - Doral, United States - Norwegian Cruise Line
Description
BASIC PURPOSE: Responsible for the management and analysis of contract agreements, tour offerings, vendor partnerships and financial performance to identify trends or areas of improvement. Communicate with Destination Services Stakeholder and global partners, including tour operators and ground operators, to enhance company performance and vacation value. Leverage destination expertise, innovation, and competitive insights.
POSITION RESPONSIBILITIES:
KNOWLEDGE AND EXPERIENCE:
EDUCATION: Bachelor's Degree in Business Administration or an equivalent combination of education and relevant work experience.
EXPERIENCE: Minimum 5 years of experience in business environment is required. Consulting or Cruise Industry experience is highly preferred.
KNOWLEDGE & SKILLS:
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Manager Business Analysis Shore Excursions professionals in Doral
-
Hugo Rodriguez
Finance & Accounting Executive