-
Senior Manager Onboard Casino Marketing
3 weeks ago
Norwegian Cruise Line Doral, United StatesJOB SUMMARY: · Responsible for implementing Casino promotions to keep guests fully engaged and maximize potential revenue. Ensure the highest standards of efficiency, guest service, and security are met in accordance with the Company's policies and procedures. · DUTIES & RESPON ...
-
Director Hotel Operations
12 hours ago
Norwegian Cruise Line Doral, United StatesBASIC PURPOSE: Assume lead role for critical functions in support of Onboard Provision Masters, Shoreside and Shipboard Auditing Department and onboard inventory depletion plans. Drive implementation and enhancement activities related to onboard operational technologies. Manage Q ...
-
Beverage Operations Manager
2 weeks ago
MSC CRUISES Pty Ltd Doral, United StatesJOB PURPOSE · MSC Cruises, the world's third largest is seeking a · Beverage Operations Manager · who is passionate about hospitality and wants the chance to be part of a team creating extraordinary guest experience. This person is responsible for supporting day to day beverag ...
-
Sr Financial Analyst, Product Development
2 weeks ago
Royal Caribbean Group Doral, United StatesJourney with us · Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to expl ...
-
Marketing Specialist
4 weeks ago
GENERAL POWER LIMITED Doral, United StatesBase Salary Range: $53, $59,280.00 · Performance Bonus: Up to $ 4,000.00 · Employee Appreciation Bonus: Up to $3,000.00 · Total Compensation Package: Up to $ 66,280.00 · Who WE Are · GENERAL POWER is a Miami, Florida-based OEM, master distributor and authorized dealer specializin ...
-
Fundamental Equities Risk Manager
2 weeks ago
Millennium Management Doral, United StatesFundamental Equities Risk Manager As a member of our Equity Risk Management team, you will work closely with the leader of the group to establish and monitor trading parameters, risk guidelines, and performance metrics for Portfolio Managers. Over time, you will partner daily wit ...
-
Omnichannel Audience Marketing Manager
3 days ago
NBCUniversal Doral, United StatesJob Description · As the Omnichannel Audience and Marketing Manager for Telemundo's Strategic Marketing & Creative Strategy department, you'll be responsible for: · Marketing Strategy · Leading go-to-market strategy and promotional efforts for the Telemundo App inclusive of br ...
-
Manager, Product Research
1 day ago
Royal Caribbean Group Doral, United StatesJourney with us · Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to exp ...
-
Head of Growth Marketing
1 week ago
LOUPE LLC Doral, United StatesHead of Growth Marketing at Loupe · Reports to: · CEO · Starting Wage Range: · $110,000-$135,000 (Salaried, Exempt) · As the Head of Growth Marketing, you will lead user acquisition and engagement campaigns, both paid and organic. Reporting to the CEO, you will act as a subj ...
-
Talent Acquisition Specialist
3 weeks ago
Coalition Technologies Doral, United StatesFast-paced digital marketing agency currently looking for an experienced Talent Acquisition Specialist to add to our growing recruitment team. The Talent Acquisition Specialist will be responsible for providing recruitment support for all openings across our digital marketing ser ...
-
Sales Executive
2 hours ago
Edgewell UK Ltd Doral, United StatesMy Global client is looking for a new business sales executive, specializing in international Air & Ocean sales, to join their growing team in Miami. · As a sales executive, you will be tasked with generating and prospecting new leads, actively hunting and winning business from n ...
-
Omnichannel Audience
2 hours ago
NBCUniversal Doral, United StatesFull-time · Company Description · We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including N ...
-
Talent Acquisition Specialist
3 days ago
Meriton Llc. Doral, United StatesOverview:Talent Acquisitions SpecialistLocation: Miami (Doral)Reports to: Director- People OperationsFLSA Status: ExemptAbout MeritonCreated in 2019, Meriton is building a portfolio of the most trusted independent brands in the world of commercial HVAC. Weve invested heavily in c ...
-
Customer Success Manager
12 hours ago
Kuraray America , Inc. Doral, United StatesReports to: Vice President of Sales & Marketing · Department: Customer Success · About Overproof · Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol suppl ...
-
Human Resources
3 weeks ago
DUKANEE BEAUTY SUPPLY Doral, United StatesJob Description · Job DescriptionResponsibilities: · 1. Recruitment Support: · - Assist in posting job openings on job boards and company website. · - Screen resumes and applications to identify qualified candidates. · - Schedule interviews and communicate with candidates through ...
-
HR Generalist
3 days ago
Aligned Solutions Inc Doral, United StatesHR Generalist needed in Miami for a multi-state corporation This is an opportunity to take your career to the next level as you will be working directly with the HR Director.JOB PURPOSEThe Human Resource Generalist will run the daily functions of the Human Resource (HR) departmen ...
-
Customer Service Specialist
3 weeks ago
Regal Securities Doral, United StatesRegal Securities · is a FINRA registered national stock brokerage firm with an immediate opening for a Customer Service Specialist · experienced in new account processing, handling customer trade support, activity report generation, and managing client phone calls.Delivering fi ...
-
HR Generalist
3 days ago
Aligned Solutions Inc Doral, United StatesHR Generalist needed in Miami for a multi-state corporation This is an opportunity to take your career to the next level as you will be working directly with the HR Director. · JOB PURPOSE · The Human Resource Generalist will run the daily functions of the Human Resource (HR) dep ...
-
HR Recruiter
3 weeks ago
Pollo Campero Doral, United StatesSummary of Job Description & Key Responsibilities · The HR Recruitment Analyst will act as the strategic HR partner to area and restaurant managers to support the full recruiting cycle including sourcing, interviewing, screening candidates for job openings as well as coordinatin ...
-
Customer Service Specialist
3 weeks ago
Regal Securities Doral, United StatesRegal Securities · is a FINRA registered national stock brokerage firm with an immediate opening for a · Customer Service Specialist / Registered Representative · experienced in new account processing, handling customer trade support, activity report generation, and managing c ...
Sr. Manager Onboard Marketing - Doral, United States - Royal Caribbean Group
Description
Journey with usCombine your career goals and sense of adventure by joining our exciting team of employees.
Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group's Celebrity Cruise Brand has an exciting career opportunity for a full Onboard Product Marketing Senior Manager reporting to the Marketing Team.
Position Summary:
The Sr Manager of Onboard Marketing & Communications leads the global strategy and execution of all guests facing onboard communications (promotional + informational) working directly with operations, concessionaires, revenue partners, and the shipboard teams.
The Sr Manager will be responsible for the creation, implementation and execution of all strategic and tactical brand initiatives designed to keep our guests informed, satisfied, and engaged during their vacation.
This person also oversees the brand standardization and compliance of onboard communications on all new ships, amplifications, dry docks, and ships in service.
To achieve this, this individual must champion strategies, execution and implementation of all guests facing onboard communications to engage our guests and generate excitement.
This Sr Manager will also be responsible for the development of all strategic and tactical brand initiatives designed to achieve or exceed revenue and guest satisfaction targets within all onboard channels for the following onboard revenue areas - Retail, Casino, Shore Excursions, Photo, Art, Spa, F&B, Wi-Fi, Future Cruise, Port Shopping, and Bingo.
This position will manage the development and execution of onboard promotions, offerings, and marketing activities.
This individual must possess an acute understanding of how to leverage all onboard communications touchpoints such as Celebrity Today, Celebrity Cruises mobile app, digital signage, TV, point of sale promotions, Officer's interactions, while balancing the guests' vacation experience with the onboard operational needs.
This role works collaboratively with other teams including Operations, Newbuild, Design, Product Development, and Marketing and leads a team of one Account Executive.
Essential Duties and Responsibilities:
Guide the development of new offerings that will drive increased onboard revenue for the brand long term and improve the overall guest experience onboard.
Provide guidance and direction for the creative execution of new offerings and experiences while collaborating closely with key stakeholders for both internal and external revenue areas.
Manage relationship with Hotel Operations, Marketing and Onboard teams to provide relevant and strategic feedback on the best practice approaches to support their products and initiatives within the Casino Partnership, Onboard Marketing Communications and Operational Excellence process.
Work with Casino Operations to understand partnership opportunities either with land-based casino properties or Celebrity Reps and develops a solid plan with full communications strategies, plans, and tactics that engage and attract land-based players to our ships.
Manage and evolve the Account Executive, Onboard Marketing & Communications roles by defining required skills, roles, and responsibilities needed to execute new strategies through all integrated onboard communication channels.
Develop the tactical thinking and execution skills of team members.Lead partnership efforts with operations, shipboard, and brand teams to ensure all entities are informed and aligned with the branding and communications strategies, the brand campaign, and corporate strategic goals.
Onboard Communications.Lead the charge to ensure all guest facing communications align with our brand's identity and messaging is consistently executed across the fleet.
Guide the development of onboard communications that will improve the overall guest experience onboard.Provide guidance and direction for the creative execution of new activities and experiences that align to our brand and continue to set us apart.
Leads partnership efforts with operations, shipboard, and brand teams to ensure all entities are informed and aligned with the branding and communications strategies, brand guidelines and overall and corporate strategic goals.
Manage the creation of all physical, digital, and multi-media content; ranging from bathroom amenities to physical signage, to TV content, to Celebrity Today.
Partners with various marketing channels to ensure all communications follow brand standards from creation to ongoing support of a product or service onboard.
Generate, increase, and engage consumer awareness of existing or new onboard offerings or experiences delivered through internal or external partners.
Drive awareness and results for new products to increase onboard revenue across all channels by closely overseeing and managing the execution process.
Develops marketing and communication plans that support guest satisfaction ratings and NPS targets.Monitor the creative development process and production by our internal creative team as well as any external vendors hired to develop onboard communication content.
Qualifications, Knowledge, and Skills:
Bachelor's degree in Marketing, Advertising or related field required6+ years' experience in marketing, advertising, or creative teamPast management experienceProven success with launching and leading teams in the launching of new products and services from ideation to delivery across multiple channelsStrong written and oral communication skills, highly organized, deadline driven and detail oriented.
Able to manage and prioritize multiple projects simultaneously.
Team oriented and demonstrates strong cross functional leadership expertise in a fast-paced environment with rapidly changing priorities.
Proven ability to collaborate well with others and build strong, sustainable relationships with stakeholders of all levels within the organization.
Ability to develop strategic frameworks, plan, execute and manage projects from start to finish.Experience managing business partnerships, vendors, internal and external cross functional teams.
Proactively recommend branding and communications opportunities to drive increased onboard revenue results.
Active participation in cross functional teams to identify and implement product development and partnership strategies.
Strong presentation skills and ability to interact with all departments and levels of management throughout the organization, as well as external partners.
Obtains the skills to analyze profitability and ROI for all recommended and current promotions.Remains current on industry trends, business opportunities and competitive intelligence within the vacation industryManages team projects on-time and within budget.
Occasional travel required.We know there's a lot to consider.
As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.
#LI-AZ1
#J-18808-Ljbffr