- Provide leadership and foster collaboration across team members in Hopscotch clinics to deliver best-in-class patient care, support care teams and achieve goals around clinical outcomes, quality, operational and financial:
- Manage, coach, and mentor multidisciplinary teams of 5-10+ professionals at a single location
- Partner with physician leaders to enable successful clinical, operational, and financial outcomes and ensure they have the appropriate support needed
- Collaborate with teams across the company to share clinic information, identify/resolve/escalate issues and concerns, and support on-going training and development
- Advocate for patients and team members and foster a patient-centered, positive and supportive work culture
- Lead day-to-day operations at the clinic, ensuring robust processes are being followed to achieve clinical, quality, operational and financial metrics:
- Manage day-to-day operations of clinic and staff to ensure smooth delivery of care
- Manage needs across clinical facilities, including building facility maintenance
- Monitor wrap-around patient services impacting patient care, including transportation and field-based work when applicable
- Ensure a positive patient experience both in and out of clinic setting
- Oversee care delivery for up to 1,000+ patients, ensuring patients receive superb care they would willingly refer others to in the community
- Assist Director of Clinic Operations with budgeting requests when assigned
- Lead scheduling and billing processes to promote effective execution and efficiency, ensuring alignment to standard operations
- Lead execution of operational and strategic initiatives across clinics
- With the support of the director, drive achievement of key clinical, financial, and quality metrics at the clinic to drive engagement and satisfaction of patients and providers across Hopscotch clinics:
- Assist Director of Clinic Operations with managing financial reporting and clinic P&Ls when assigned
- Track key performance metrics in assistance of scorecard creation by Clinic Director
- Ensure compliance is met at clinic including but not limited to: HIPAA, CLIA, and OSHA.
- Serve as an ambassador for your clinic in the community and invest to support the culture and mission of Hopscotch in clinics and in surrounding communities:
- Actively develop community relationships and partnerships
- Lead growth initiatives for clinic and oversee community outreach
- Ability to learn and fill in at key customer service and operational roles across clinic when needed
- 2+ years of experience in a supervisory role within a clinical setting, managing teams both remotely and in-person
- Experience successfully managing financial and operational performance metrics preferred
- Passion for a mission-driven organization focusing on mentorship, collaboration, and team-based approaches (Ideally with an interest in serving senior and high need populations)
- An understanding of the needs and culture within the communities we are serving and how to achieve successful outcomes with a sensitivity to those needs
- A track record of:
- Applying integrity, good judgment, problem-solving skills and critical thinking at work
- Enhancing and building processes to achieve outcomes and metrics
- Bringing a flexible, positive attitude and a team-first approach to work
- Learning new concepts and a get-things-done attitude
- Bachelor's degree preferred
- Strong interpersonal and communication skills, verbal and written
- Proven reliability, organization, and dependability
- Proficient PC skills
- US work authorization
- Agile, yet thoughtful and can work effectively in a fast-paced, ever-changing environment
- Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
- Accountable, holding yourself and others to a high standard and seek to support and develop others
- Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
- Concise and articulate, drive towards clarity and deliver on your commitments
- Collaborative, assuming positive intentions
- Customer-focused, with a passion for serving patients and providers who make healthcare possible
-
Manager, Emergency Center
1 week ago
Regions Hospital Hudson, United StatesThe Emergency Center and Infusion Center Manager assumes 24-hour responsibility for the Emergency Center and outpatient Infusion Center. This individual will perform the role of nurse leader in providing safe, and quality care to all patients in the unitby assessing, planning, im ...
-
Center Manager
1 week ago
The Ladders New York, United StatesHairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and ...
-
Center Manager
3 weeks ago
Community Healthcare Network New York, United StatesUnder general supervision of the Center Director, provides the supervisory and administrative functions to ensure a smoothly functioning clinic and effective patient relations. DUTIES AND RESPONSIBILITES: Essential Functions: Performs all necessary s Manager, Management, Healthca ...
-
Contact Center Operations Manager
3 weeks ago
VBeyond Corporation Jersey City, United StatesTitle: Customer Experience Contact Center Strategy and Operations Manager · Location: Jersey City, NJ · Experience in Financial Services is require · d · Summar · y:We are looking for a Customer Experience Strategy and Service Operations Consultant who will help drive service ope ...
-
Performance Center Manager
3 weeks ago
Aston Martin New York, United States Full time - PermanentCommercial · As a Performance Center Manager, you will have strong administrative skills, be a self-starter, and show a methodical approach to your work. You would relish the opportunity to work in a unique newly created role within Aston Martin the Americas, managing hypercar ac ...
-
Data Center Manager
2 days ago
The Brooklyn Hospital Center New York, United StatesJob Description · Job DescriptionThe Brooklyn Hospital Center is looking for a dynamic, energetic data center manager. · What you'll be doing: · The Senior Network & Data Center Operations Manager provides supervision, engineering, operational support and problem resolution for s ...
-
Senior Financial Center Manager
3 weeks ago
Flagstar Bank New York, United States Full timePosition Title · Senior Financial Center Manager Location · NY / 1400 Broadway Floor 26 Job Summary · Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policy and procedures ...
-
Assistant Medical Center Manager
2 weeks ago
Concentra York, United StatesOverview · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a tim ...
-
Production Center Manager
6 days ago
New York University New York, United StatesManage day-to-day operations of Production Center for Tisch School of the Arts: develop and implement operational and creative policies and practices to ensure student production run smoothly and successfully and that the safety and security of facul Production, Manager, Operatio ...
-
Data Center Manager
3 days ago
DigitalOcean New York, United StatesDo you ever wonder what happens inside the cloud? · DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups ...
-
Nurse Manager-Cancer Center
1 week ago
NYU Langone Health New York, United StatesNYU Langone Health · is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including · five inpatient locations , · a children' ...
-
Communication Center Manager
1 week ago
MedFleet, LLC Hudson, United States**SUMMARY** · Responsible for managing and coordinating the operations of the MedFleet Communications Centers. · **MAJOR DUTIES AND RESPONSIBILITIES**: · - Interfaces with other MedFleet leadership and personnel on Communications Center matters and investigates and makes recommen ...
-
Manager - Client Relations Center
3 weeks ago
Hermes Paris New York, United StatesMinimum 3 years · The Team · The Client Relations Center team oversees all content and aspects of the business while supporting omnichannel services and client phone/email/ live chat inquiries in partnership with US flagship boutiques. · The Opportunity: · As the Client Relation ...
-
Manager - Client Relations Center
4 days ago
Hermès New York, United StatesJob Description · The Team · The Client Relations Center team oversees all content and aspects of the business while supporting omnichannel services and client phone/email/ live chat inquiries in partnership with US flagship boutiques. · The Opportunity: · As the Client Relation ...
-
Center Manager-Brooklyn, NY
1 week ago
Ever/Body New York, United StatesAbout Ever/Body · Ever/Body is revolutionizing cosmetic dermatology with a personalized, tech-driven experience that prioritizes patient education and natural-looking results. Ever/Body leverages best-in-class technology to deliver a seamless consumer experience- from online boo ...
-
Project Manager- FIT Feldman Center
6 days ago
New York State New York, United States Full timeMinimum Qualifications Minimum Qualifications · Bachelor's degree plus five years of relevant construction industry experience and two years of supervisory experience or successful completion of designated supervisory training during probation. · Preferred Qualifications · Bachel ...
-
Center Manager
3 weeks ago
Community Healthcare Network Inc New York, United States***: · Under general supervision of the Center Director, provides the supervisory and administrative functions to ensure a smoothly functioning clinic and effective patient relations. · **DUTIES AND RESPONSIBILITES**: · **Essential Functions**: · - Performs all necessary supervis ...
-
Center Manager
3 weeks ago
Community Healthcare Network Brooklyn, United StatesCommunity Healthcare Network is seeking for a Center Manager who under general supervision of the Practice Administrator, provides the supervisory and administrative functions to ensure a smoothly functioning clinic and effective patient relations. J Manager, Management, Healthca ...
-
Assistant Contact Center Manager
3 weeks ago
Stanford Health Care Newark, United States Full timeIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. · Day - 08 Hour (United States of America) · This is a Stanford Health Care job. · A Brief Overvie ...
-
Data Center Project Manager
3 days ago
Metric Geo Newark, United StatesI am partnered with one of the fastest growing data center developers in the US looking to hire a Project Manager for a development in Newark, CA. You must be based locally to the project or open to traveling there. · Data center experience is preferable, however you must have g ...
Care Center Manager - Hudson, United States - Hopscotch Primary Care
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionAbout Hopscotch Primary CareAt Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.
About the RoleAt Hopscotch Health, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves and our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and within the healthcare system.
As Care Center Manager, you will play a critical role in overseeing daily operations of the clinic. Mangers are expected to support and supervise clinical and non-clinical staff, manage operational performance, drive operational processes and initiatives, advise culture to enable great patient care and outcomes, as well as engagement and satisfaction of patients and providers. A successful Care Center Manager ensures the clinic runs smoothly to achieve key performance metrics by implementing successful management processes.
This position is based in Hudson, NC and will start in August 2024.
What You'll DoSpecific responsibilities for this role will include, but are not limited to:
You would be a great fit for this position if you have experience managing large multidisciplinary teams in healthcare, a proven record of accomplishment of delivering financial and operational results and are passionate about delivering superb care to those who need it the most. Supervisory experience in a clinical setting is required.
A great candidate for this role has:
Additional skills and requirements for the role:
From a cultural perspective, you:
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.