Vice President - Raleigh, United States - Raleigh-Durham Airport Authority

Description

Job Description

Vice President - VP - IT Infrastructure

RDU Airport Authority provides a world-class customer experience for millions of passengers traveling to or through the airport. Our organization honors leadership, integrity, teamwork, excellence and respect. We're known for innovation, and we need skilled professionals to match our team. Here at RDU, we've created a culture that attracts bright, passionate and caring people who sincerely want to do their best for our internal and external partners. Our organization offers a dynamic, fast-paced environment that promotes teamwork, creativity and collaboration. As a team member at RDU, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission, to advance your career trajectory, and to have room for fun and fulfillment in your daily life.

Does this sound like the new adventure that you have been searching for? If so, please consider applying for the Vice President of IT Infrastructure position at the Raleigh-Durham Airport Authority. The Vice President of IT Infrastructure directs and maintains a comprehensive network, telephony, server, storage, and infrastructure strategy for the Information Services Division at the Airport Authority. Plans for the long- and short-term range IT related infrastructure projects for the airport. If you are interested in working for a rapidly expanding, medium-sized local government organization that provides great benefits, opportunities to advance, and free parking, then RDU may be your next and best career move

At RDU, your career goals guide our efforts. Most importantly, here at RDU, we fly high and help people find freedom. Freedom to land in a place that fits today, and one that fits in the future. Freedom to find clarity in chaos, to lean into transition and achieve growth. Freedom to thrive, on both sides of the equation. RDU provides an opportunity to work with an awesome team, all dedicated to our core values of Learning, Integrity, Team, Excellence, and Respect.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Implements long and short-range goals for the Information Services Division.
• Manages special projects and Information Technology studies.
• Maintains collaboration and integration for networks, telephony, systems, security, and operational functions.
• Maintains a close working partnership with IT business and security functions to ensure end to end IT compatibility and synergy, along with seamless integrations.
• Plans, develops, and implements a comprehensive Hardware System Portfolio and lifecycle management program.
• Plans, develops, and implements a comprehensive network, telephony, server, and infrastructure integration.
• Ensures a quality customer service focus for employees in IS.
• Responsible for network, telephony, server, security, and storage infrastructure up time to agree upon service levels.
• Monitors direction and growth of business to ensure application of appropriate technology support resources.
• Manages the acquisition and installation of all infrastructure technology components.
• Prepares and manages divisional operating, capital, and project budgets.
• Supervises the activities of assigned IS Directors and other support staff.
• Prepares and applies performance evaluations on assigned staff.
• Mentors and advises employees in department on technical issues and approaches, as well as career development.
• Directs technical support to a wide variety of users related to IS.
• Manages the input, analysis, and recommendations to determine the hardware, software and automated systems configurations needed by the Authority.
• Works with all Authority business units to implement appropriate technologies in campus-wide projects.
• Directs the creation and implementation of related IT policies and procedures.
• Directs the development and updating of a comprehensive disaster recovery plan to ensure continuity of operations related to infrastructure.
• Directs and coordinates budgetary input to the Sr. Vice President/Chief Information Officer.
• Directs the development and design of enhanced tenant service offerings.
• Provides reports, business analysis and recommendations, as required by the Authority, on any aspects of the IS Division.
• Determines work procedures, prepares work schedules and expedites workflows.
• Coordinates and performs special projects as requested.
• Directs the preparation of contracts and bid specifications; meets with vendors and contractors for information technology related procurements.
• Maintains industry knowledge of new technologies and industry trends to continually improve systems, parking revenue control systems, security systems and other IT systems.
• Monitors the performance of managers, supervisors, contractors and IS staff.
• Prepares and/or reviews employee performance evaluations and provides recommendations on merit awards, performance improvement plans and disciplinary actions.
• Analyzes and documents existing business and information systems environment and future direction.
• Identifies information system infrastructure enhancements that will improve business processes and support current and future business needs.
• Liaisons with other Authority business units to clarify information technology requirements, program objectives, analyze current operational procedures, identify challenges, and suggests/validate potential solutions.
• Participates in the review of detailed technical designs.
• Ensures adherence to the IS change management process and serves as a member of the IS Change Control Board.
• Ensures Authority systems are adequately secured and backed-up to ensure business continuity is maintained.
• Provides vision and strategies related to infrastructure solutions that enhances and supports the end user experience while improving the effectiveness and efficiency of Authority personnel.
• Performs additional work as required or assigned.

QUALIFICATIONS

Education:

Required:

• Bachelor's degree in computer science, business, public administration or a closely related field OR equivalent related work experience.

Preferred:

• Master of Science degree preferred.

Experience:

Required:

• 8 years of high-level working experience in a complex information technology environment.

Preferred:

• 5 years of supervisory/management experience; and airport or other high volume 24/7/365 operating environment experience preferred.

Licenses or Certifications:

Required:

• Valid NC Driver's License

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• IS applications and system technologies.
• Airport IT best practices
• Principles and practices of employee supervision
• RDUAA Procurement processes
• Project management principles
• Airport operations and operational goals
• English grammar, spelling, punctuation
• Principles and practices of basic bookkeeping
• Modern office procedures, methods, and computer equipment

Skilled in:

• Critical thinking and analysis
• Organization and time management
• Negotiation
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships.
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Assigning, prioritizing, monitoring, and reviewing work assignments

Ability to:

• Review contracts and respond to changes.
• Prepare and maintain operating, capital, and project budgets.
• Coordinate vendor response to emergency situations
• Meet schedules and deadlines of the work.
• Understand and carry out oral and written directions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.

COMPENSATION

Salary

• Maximum: To commensurate with experience
• Minimum: $160,932.29

RDU Benefits

At RDU, you're not just a blip on the radar. We appreciate you and care about your health, happiness, and future. Here's a snapshot of our awesome benefits

• Work-Life Harmony
  • Paid Vacation Leave
  • Paid Sick Leave
  • 11 Paid Holidays
  • Flexible Holiday Options
• Health and Wellness
  • Comprehensive Wellness Program
  • On-site Fitness Classes & Employee Fitness Center Access
  • Health Savings Account (HSA) – with matching employer contributions
  • Flexible Spending Accounts – medical and dependent care options
  • Opportunities for employer paid or discounted insurance plans
• Financial Wellness
  • NC Pension Retirement Plan
  • 401(k) plan, Traditional and Roth options – with matching employer contributions
  • 457(b) plan, Traditional and Roth options
  • Tuition assistance and career development
  • Shift Differential pay
  • Employee Discounts – cell phone service plans, RDU Airport Terminal stores and restaurants