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    Patient Relations Rep II - Venice, United States - First Physicians Group

    First Physicians Group
    First Physicians Group Venice, United States

    6 days ago

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    Description

    Job Summary:

    Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organizations Mission, Vision, and Values. Behaviors and attitude support achievement of the systems goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

    Required Qualifications:

    Require computer, keyboard and data input skills.
    - Require pleasant and professional demeanor.
    - Require skill in establishing and maintaining effective working relationships.
    - Require demonstrated initiative and self-direction.
    - Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
    - Require dependability/reliability.

    Preferred Qualifications:

    Prefer some college or vocational training.
    - Prefer a minimum of one (1) year of experience in a physician office.
    - Prefer knowledge of EHR/EMR.
    - Prefer knowledge of medical terminology.
    - Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
    - Prefer a professional, neat appearance with strong oral and written communication skills.
    - Prefer basic knowledge of third party payers.

    Mandatory Education:

    HS EQ: High School Diploma, GED or Certificate

    Preferred Education:
    Required License and Certs:
    Preferred License and Certs:
    Work Days/Shift/Start Time:

    Monday-Friday - Days. Flexibility with start/end times. 8 hour shift. Training to take place at our Waldemere Medical Plaza office, 1921 Waldemere Street, Suite 701, Sarasota, Florida. Occasional travel to offsite offices expected.

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