FT Customer Service Representative - Manati, United States - Arive

Description

[Call Center / Remote] Anywhere in U.S.
/ Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Customer Service Rep you'll:

Act as an initial point of contact for phone inquiries, addressing what can be addressed on the phone and properly routing tasks which should be addressed by other teams; Provide top-tier customer support, while appropriately addressing call volume and communicating relevant information when rerouting traffic; Keep up to date on major system features, client use cases, marketing materials, and event schedules so as to competently discuss them and answer related questions on phone calls.

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Associated topics:
call center, call center associate, call center representative, clerk, client, csr, customer care associate, customer care representative, intern, phone