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    Customer Service Representative - Sarasota, United States - Jason Flatch - State Farm Agent

    Jason Flatch - State Farm Agent
    Jason Flatch - State Farm Agent Sarasota, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionROLE DESCRIPTION:
    Jason M Flatch State Farm Agency
    is seeking an organized and efficient specialist to fulfill customer service duties and support insurance agents in gaining and keeping customers. As a Customer Care Rep. with our agency, your attention to detail, dedication to client relations, and service-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

    We look forward to incorporating your energy and customer service perspective into our team as we build success together.

    RESPONSIBILITIES:
    • Must be bi-lingual in Spanish
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
    • Honest and ethical practices in everything you do for our agency and customers.
    QUALIFICATIONS:
    • Dedicated to customer service
    • Able to obtain Property and Casualty License
    • Able to obtain a Life/Health License
    • Able to achieve mutually agreed upon marketing goals
    • Interested in marketing products and services based on customer needs
    BENEFITS:
    • Salary plus potential for bonus
    • Growth potential/opportunity for advancement within the office
    • Paid time off (vacation and personal/sick days) plus various paid holidays
    • Stipend benefit
    • Retirement
    • Community events & office outings
    • Ongoing training


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