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    Director of Sales - California, United States - Kaizen Lab Inc.

    Kaizen Lab Inc.
    Kaizen Lab Inc. California, United States

    1 week ago

    Default job background
    Description
    Job Summary

    This position will

    train, lead and

    manage

    the Groups Team who sell meetings, events, weddings, conferences and family reunions. The director is responsible for

    the execution of all aspects of

    group customers, managing the group sales pipeline

    from leads to

    inquiries, site-visits, proposals,

    planning, day to day coordination and exiting strategies.

    They will also s

    erve as

    group

    planning advocate

    and liaison to all operational departments

    providing training, plans and feedback as needed to these other teams and their leaders.

    The director reports to the Director of Business Development and prepares and presents reports and data about the Groups Department performance as required.

    Benefits

    Bonus Program

    Pool, Gym & Recreation Use

    Employee Housing Opportunity

    Employee Meeting Space Rental

    Employee Lodging Rates and Friends and Family Rates

    Employee Shift Meals and Food Discounts

    Shared Gold Pass for California Ski Resorts

    Job Responsibilities
    Identify, develop and maintain group business in the designated market segments independently, through a team of

    Customer Experience

    Managers and individual development of house accounts.
    Establish

    and pursue

    department revenue targets
    Establish individual revenue targets for

    Customer Experience M

    anagement team

    members
    Assist the General Manager

    ,

    Marketing Director

    and Business Developer

    in planning and administering the sales/marketing plan in accordance with the company philosophy and core values.
    Manage

    Group

    Coordinators

    , or the people fulfilling that role

    to ensure exceptional customer experiences
    Manage

    the

    Group Lodging Coordinator and/or this task

    Cultivate new business by developing relationships through telephone solicitation, sales trips, site inspections, trade shows, direct mail, and industry networking, etc.

    Design and maintain efficient

    Groups

    Team

    procedures for productive use of staff time

    Including, but not limited to:
    Time management system

    Daily standing meetingand daily updates from the Groups Team

    Weekly Groups meeting with other senior managers present

    Efficient, effective and accurate use of software implemented for use by the Groups Team

    Weekly 1:1 meeting with each team member
    Design and implement training of

    each member of the Groups Team and any other resort staff that need to interface with systems, procedures and processes originating from the Groups Team

    Proactively liaise with other departments to ensure a spirit of co-operation and partnership around guest, homeowner and employee satisfaction, safety and company profitability.

    Available for business

    travel
    Lead weekly Groups Team

    meetings

    and participate as a

    facilitator and

    leader in BEO meetings
    Host site inspections , pre-con and mid-con and post-con meetings
    Solicit, review, report on and action feedback from customer-based group coordinators, decision makers and meeting planners
    Some weekend and/or holiday work required
    Conduct annual reviews of staff; hire/fire authority
    Supervises the Following Personal
    Customer Experience

    Managers


    • Groups
    Groups

    Coordinator

    /

    s
    Groups

    Administrative Assistant
    Group Lodging Coordinator

    /s
    Pay Scale
    $30- $32 per hour + commission

    Job Qualifications
    A. Skills and experience
    Minimum 5 years of hospitality sales and general management experience
    General computer knowledge
    Excellent communication skills
    O

    rganizational skills, including the ability to multi task
    Attention to detail

    and to analyze and work with financial data
    Highly relational

    with strong customer service skills
    About Us

    Granlibakken Tahoe is a beautiful secluded resort located in 74 wooded acres of picturesque Tahoe City mountain valley. The resort offers lodging, host conferences, weddings, special events, yoga and wellness retreats. On property activities include a ski and sled hill, pool, tennis courts and a tree top ropes course. Granlibakken Tahoe is a beautiful work setting with a great team of employees.

    #J-18808-Ljbffr

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