- Expand the functionality of Dynamics CRM by leveraging out of the box opportunities and building those that are not provided
- Assist in the design of processes and releases within all aspects of the Dynamics CRM environment
- Balance design, performance and simplicity
- Foster a team development process to support agile methodology
- Support a culture of innovation and efficiency
- Develop custom applications, interfaces, scripts, plug-ins and other items for Dynamics CRM as needed
- Build resources to integrate with various third party systems
- Maintain and document configuration items, custom code and assist with training documentation
- Provide technical and analytical support to various departments outside of IT. Help translate high-level requirements from staff into effective CRM solutions.
- Support application software releases/patches, interface testing and integration with other credit union systems
- Maintain source code versioning during the software release management process to ensure Rollback and Disaster Recovery needs are met
- Ensure systems conform to all internal security, compliance, and performance requirements
- Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
- Experience with administration, configuration and customization of Microsoft Dynamics CRM
- Demonstrated technical skills including experience with the support and development of large-scale enterprise type software solutions using design principles and patterns to attain high reusability and maintainability
- Experience with script writing, ETL concepts, .NET, C#, SQL, MVC, IIS, JavaScript, jQuery and application development
- Experience with other Microsoft tools including SQL server, SQL SSIS and SharePoint
- Significant knowledge of designing user interfaces and experiences both within Dynamics CRM and through custom code
- Experience with troubleshooting system issues and end-user support
- General knowledge of project management and the systems development lifecycle
- Basic knowledge of system administration practices
- Understanding of banking business practices and data
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MS Dynamics Developer - Richmond, United States - Insight Global
Description
This position focuses on the full design life cycle and customization of the Microsoft Dynamics CRM application. Requires involvement in process design and development along with the rest of the software development life cycle and production support. Maintain application stability, performance and security through effective design. Works with business lines, other IT teams and vendors to meet functional and technical requirements. Acts as a SME for the Dynamics CRM environment.
JOB DUTIES AND RESPONSIBILITIES:
Strategic:
Delivery:
Operational:
DESIRED SKILLS AND QUALIFICATIONS: