Microsoft Dynamics 365 - Richmond, United States - Cilable

Cilable
Cilable
Verified Company
Richmond, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

We are looking for a D365 Lead to spearhead the deployment, customization, and management of Microsoft Dynamics 365 projects especially in the Customer Engagement (CE) module.


  • This role involves leading the implementation, and continuous improvement of the CRM system to enhance business processes.

Responsibilities:


  • Aid in the requirements gathering, fitgap analysis, design, configuration, implementation, testing, and support of D365 solutions.
  • Expertise in Dynamics 365 Customer Engagement
  • Customer Service and Power Apps/Automate development.
  • Design, develop new web components using.
NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

  • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  • Manage entity ownership; manage entity properties; understand system and custom entities
  • Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions.
  • Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement roledriven business process flows.
  • Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
  • Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use.
  • Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  • Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
  • Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
  • Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
  • Contribute to improving our processes and policies within the Business Enablement Services program.
  • Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator)

Please submit your resume in word format.

Job Type:
Contract


Pay:
$ $90.00 per hour


Schedule:

  • 8 hour shift

Experience:

- create&manage solution Dynamics 365 CRM-
Customer Service: 8 years (required)
- customize&implement of Forms,Views-D365: 8 years (required)
- customize&implement of,Plug-Ins,Workflows&BPFs-D365: 8 years (required)

  • Custom development using

Net, JavaScript and C#:
8 years (required)

  • Power Platform and Dataverse: 3 years (required)
- standard&premium connectors with PowerApps&
Power Automate: 3 years (required)

  • SharePoint Online, Microsoft 365 services: 3 years (required)
  • DevOps in Power Platform/D365: 2 years (required)
  • Data Integrations and Migrations using SSIS Packages: 5 years (required)
  • D365
Technical Lead: 5 years (required)

Work Location:
Hybrid remote in Richmond, VA 23219
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