Dynamics 365 Lead - Richmond, United States - BigLynx Inc.
Description
Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 solutions.- Expertise in Dynamics 365 Customer Engagement
- Customer Service and Power Apps/Automate development.
- Design, develop new web components using.
- Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
- Manage entity ownership; manage entity properties; understand system and custom entities
- Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions.
- Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement roledriven business process flows.
- Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
- Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at VDOT.
- Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
- Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
- Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
- Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
- Contribute to improving our processes and policies within the Business Enablement Services program.
- Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator).
Pay:
$ $60.00 per hour
Experience level:
- 10 years
Schedule:
- 8 hour shift
Application Question(s):
- Are you a local canddidate of Virginia?
- Your total IT Experience
- Experience as a D365 Technical Lead
- In what city/state you PERMANENTLY reside?
- Do you agree to attend an onsite interview, if requested
- Experience with creating and managing of solution using Dynamics 365 CRM
- Customer Service
- Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D36
- Experience in Custom development using.
- Experience with Power Platform and Dataverse
- Experience with using standard & premium connectors with PowerApps and Power Automate
- Experience in SharePoint Online, Microsoft 365 services
- Experience with DevOps in Power Platform/D365 Environments
- Experience with Data Integrations and Migrations using SSIS Packages
Work Location:
On the road
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