Branch Manager - Lakewood, United States - Bank of Hope

Bank of Hope Lakewood, United States

Found in: Lensa US 4 C2 - 3 days ago

Description

Achieves and exceeds individual and branch sales and service targets through performance management of sales associates, weekly sales, and service meetings with branch staff
Markets new and existing products and services, new business sales, referrals, and maintains retention of account relationships, while exceeding customer expectations and minimizing expenses
Collaborates with business partners when selling financial service products based on the customers' needs and makes any necessary referrals to the appropriate specialist.
Effectively maximizes employee productivity, manages staff, and establishes the best sales and service practices at the branch through leadership, coaching, training, delegating work, development, supervision, communication, assessments, and corrective action to staff.
Provides exceptional customer service that concurrently promotes a sales and service culture through educating customers, guidance, and staff motivation.
On a daily basis, uses working knowledge of the Bank's existing policies and procedures, security program, services and products offered to the public, and employment practices to be current in industry trends
Ensures that compliance requirements are met, and gains credibility with staff and customers.
Ensures that the branch projects a professional and neat appearance at all times, including the effective use of approved merchandising and marketing materials.
Works with staff to create effective promotions, contests, etc., to stimulate sales and customer appreciation.
Resolves customer complaints and concerns in a satisfactory and timely manner.
Works effectively with the Service Manager and other departments to resolve any and all operational and staff issues in a timely manner.
Oversees the Service Manager in monitoring performance against budget and efficient workflow.
Ensures that the branch maintains a good audit rating and that the branch is running in a safe, sound, and compliant manner.
Reviews reports to ensure production goals are met.
Ensures teamwork within the branch
Encourages community involvements to generate business and meet CRA requirements.
Manages sales staff in meeting goals ensuring all new loans and deposits meet bank policies and credit requirements.
With the Operations Manager, ensures that operational and training meetings are held, as needed, such that staff is aware of regulatory compliance issues, policies and procedures, and all relevant information.
Performs any and all other duties deemed necessary and reasonable to the running of a retail branch operations in a sales and service environment.

Job Qualifications/Requirements

Minimum Education Level: Bachelor's Degree in Accounting, Business Administration, or related field or equivalent experience.
Minimum seven years of experience in banking and five years of experience in a management position.
Ability to analyze and organize financial information and perform complex financial calculations.
Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements.
Ability to present a professional image in dealing with customers as well as external representatives and interdepartmental colleagues.
Communication Skills:
- Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.

Ability to respond effectively to the most sensitive inquiries or customer complaints.

Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
Reasoning Skills:
- Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
- Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Management Skills:

Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.

Organizational ability with strong supervisory and management skills.
Ability to remain flexible in order to adapt to changes in the work environment.
Ability to study and apply new information.
Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
Ability to work accurately with close attention to detail.
Ability to maintain confidentiality of sensitive information.
Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
Possess a work ethic that includes neatness, punctuality, and accuracy.
Exhibit a professional, businesslike appearance and demeanor.
Supervise and monitor staff for successful operations and proper customer service.
The Branch Manager is also responsible for establishing controls that incorporate:
Segregation of duties and appropriate supervision

Transaction reconciliation
Review and clearing of exception items and conditions
Review of regularly occurring functions and reports
Reporting of discrepancies in operating functions or generated reports
Protection and security of equipment, software and confidential data
Maintaining adequate environmental controls
Monitoring and maintaining control over the use of laptop computers

The Branch Manager is also responsible for:
- Adequate staff training on the appropriate use of systems, handling of diskettes and media, security policies and protection of confidential information
- Periodic review of adherence to established security controls

The salary range for this full-time position is $75,000 - $110,000 + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Branch Manager

Found in: Lensa US 4 C2 - 2 days ago

BBCN Bancorp Lakewood, United States

Achieves and exceeds individual and branch sales and service targets through performance management of sales associates, weekly sales, and service meetings with branch staff · * Markets new and existing products and services, new business sales, referrals, and maintains retention ...
Branch Manager

Found in: Orion Innovations US - 4 days ago

Diamond Dynamics Olympia, WA, United States Freelance

**Branch Manager (m/f/d) / Location Manager (m/f/d)**: · **Shape the workplace of tomorrow We offer you a secure job and the opportunity to play a decisive role in shaping the future of our company.** · A position with responsibility and exciting challenges awaits you. As a branc ...
Trainee Deputy Branch Manager

Found in: Orion Innovations US - 4 days ago

Sapphire Technologies Tanglewilde, WA, United States Freelance

**AN EMPLOYER THAT SUITS YOU**: · - Do you want to take on responsibility for a branch and a whole team? As a Trainee Assistant Branch Manager (m/f/d), we will prepare you for your potential role as Assistant Branch Manager (m/f/d) in one of our branches through a structured trai ...
Branch Manager

Found in: Lensa US 4 C2 - 2 hours ago

Restaurant Depot Tacoma, United States

Restaurant Depot th St E [Store Supervisor] As a Branch Manager at Restaurant Depot, you'll: Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit; Manage personnel issues and supervision; Maintain a positive company image by pr ...
Branch Manager

Found in: Lensa US 4 C2 - 1 day ago

Motion Industries Tacoma, United States

Tacoma, WA, USA Full time R SUMMARY: The Branch Manager is responsible for driving sales and leading a team of outside account representatives to drive growth within a defined territory. This position creates business and territory plans, analyzes sales pipelines, ensures a high- ...
Branch Manager

Found in: Lensa US 4 C2 - 4 days ago

LandCare Tacoma, United States

** Branch Manager** · **Job Category****:** Branch Staff **Requisition Number****:** BRANC002565 Showing 1 location **Job Details** · **Description** · **Were a growing company with a footprint that spans the country** · 4,000 Employees coast to coast · 60 Locations in 25 st ...
Branch Manager Spanaway

Found in: Lensa US 4 C2 - 5 days ago

Restaurant Supply Chain Solutions LLC Spanaway, United States

Provides positive leadership on a daily basis. Ensures the effective delivery of consumer and business products and services to new and existing members. Directs efforts towards the achievement of department sales and member service goals. Provides direction and growth of branch ...
Branch Manager Spanaway

Found in: Lensa US 4 C2 - 6 days ago

Restaurant Supply Chain Solutions LLC Spanaway, United States

Provides positive leadership on a daily basis. Ensures the effective delivery of consumer and business products and services to new and existing members. Directs efforts towards the achievement of department sales and member service goals. Provides direction and growth of branch ...
Assistant Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

Restaurant Depot Tacoma, United States

**Position Title:** Assistant Branch Manager · **Department:** Management · **Supervisor:** Branch Manager · **FLSA:** Exempt · **Position Summary:** · Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personne ...
Assistant Branch Manager

Found in: Lensa US 4 C2 - 5 days ago

Harborstone Credit Union Tacoma, United States

Overview: · The Assistant Branch Manager is responsible for providing leadership and support to the Branch Manager in order to ensure that branch operations run smoothly. This function is in charge of overseeing a variety of operational areas, including a focus on achieving goal ...
Branch Manager

Found in: Lensa US 4 C2 - 4 days ago

Tapcocu Gig Harbor, United States

**Branch Manager** · Location: **Gig Harbor** · Starting Salary: **$65,135 annually, plus excellent benefits** · TAPCO offers a comprehensive benefit package including medical, dental, vision, life insurance, EAP, 401K with generous match, paid vacation, sick, and holidays. · ...
Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

Bank of Hope Federal Way, United States

Achieves and exceeds individual and branch sales and service targets through performance management of sales associates, weekly sales, and service meetings with branch staff · Markets new and existing products and services, new business sales, referrals, and maintains retention ...
Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

Consolidated Supply Olympia, United States

** Position Description** · **Branch Manager** · Location · **WA - Spokane** · Employment duration · **Full time** · # of openings · **1** · **Branch Manager** · As a part of Consolidated Supply Co., a leading Pacific Northwest plumbing, hydronic heating, and water works w ...
Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

Gensco Olympia, United States

**Branch Manager** · Olympia, Washington · **Description** · The Branch Manager will be responsible for attaining Genscos goals for customer service, inside sales, branch operations, Team Member development, and profitability and will perform a full range of management responsibi ...
Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

United Rentals Olympia, United States

** Branch Manager** · *Share by Email* · ***Great company. Great people. Great opportunities.*** · As Branch Manager at United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sa ...
Branch Manager

Found in: Lensa US 4 C2 - 5 days ago

Gensco Auburn, United States

**Branch Manager** · Auburn, Washington · **Description** · The Branch Manager will be responsible for attaining Genscos goals for customer service, inside sales, branch operations, Team Member development, and profitability and will perform a full range of management responsi ...
Branch Manager

Found in: Lensa US 4 C2 - 1 day ago

Key Bank Maple Valley, United States

Location: 23905 SE Kent Kangley Road - Maple Valley, Washington Maple Valley/Four Corners Branch Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motiva ...
Branch Manager

Found in: Lensa US 4 C2 - 5 days ago

AnnieMac Home Mortgage Olympia, United States

Responsibilities · Create and maintain a monthly report on sales and marketing at the branch · Willing to support remote loan officers nationally. · This is not a turnkey position but one of technical skill and the ability to learn · Qualifications · Experience customer service ...
Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

Yomagroup Olympia, United States

Lead and manage a retail branch to ensure that established production goals for deposits, fee income, loan production and other corporate goals, as assigned, are met or exceeded and customer service in the branch is conducted in accordance with the Heritage Bank Service Standards ...
Branch Manager

Found in: Lensa US 4 C2 - 3 days ago

Sonsray Inc. Olympia, United States

The successful **Branch Manager** will be responsible for managing the service & parts department, new machine sales department, store operations, staff, P&L, market penetration and activities for our **CASE** dealership in **Auburn, WA.** This position reports directly to the Vi ...