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    IT Network Support Specialist - Seattle, United States - CampusPoint

    CampusPoint
    CampusPoint Seattle, United States

    4 weeks ago

    Default job background
    Description

    The largest non-profit public television station in the Pacific Northwest is looking for a Network Support Specialist. This position starts as a temporary assignment, but it holds the potential for the right candidate to be considered for the permanent role.

    Compensation: $27/hr - $28/hr

    Availability: Onsite, 5 days a week, 40 hours. The position is temporary to start for about a month or until the organization fills the permanent opening. Pending performance, this person can be considered and apply for the permanent position.

    RESPONSIBILITES

    • Monitor incoming requests for IT support; provide technical support and guidance to users in a hybrid work environment
    • Set up and maintain computers, peripherals and communications equipment; assist in the installation and maintenance of network hardware and software
    • Apply safeguards to protect the security of systems and applications
    • Troubleshoot, diagnose and resolve hardware and software problems; coordinate the repair of printers
    • Determine hardware and software needs and make recommendations; purchase and maintain records for approved IT hardware, software, support and service
    • Participate in the development, maintenance and execution of IT policies, procedures, documentation, training materials and budgets; ensure systems and licensing are compliant with security policies, procedures and standards
    • Train employees, interns, independent contractors and volunteers in the acceptable and secure use of the organization's computer and telecommunications resources
    • Maintain inventory of computer hardware and software
    • Administer user accounts and control access to system stored data and information
    • Monitor server backups and coordinate off-site tape storage
    • Support a variety of business applications
    • Coordinate activities with vendors and others
    • Participate in special projects to monitor, maintain and improve network systems and processes
    • Develop and maintain technical skills so they are current with existing and emerging technologies and practices
    • Follow guidance and direction from the Network and Systems Administrator Lead
    • Backup and support other IT staff members as needed
    • Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the organization

    QUALIFICATIONS

    • Technical Degree or equivalent experience required
    • Three years' experience working in a fast-paced IT business environment providing desktop and network support required
    • Demonstrated experience with the following required:
    • Configuring and deploying PC and Mac endpoints in a hybrid work environment
    • Applying safeguards to computers, peripherals and network equipment to protect the security of systems and data
    • Supporting and administering Active Directory and Azure Active Directory environments with Windows and Mac endpoints
    • Utilizing endpoint management systems for deploying and administering endpoints
    • Supporting and administering Microsoft Exchange
    • Supporting Microsoft business applications and a variety of database driven business applications
    • Supporting mobile devices and VOIP systems
    • Supporting printer infrastructure
    • Administering data backup programs
    • Ability and carry 30 pounds unassisted
    • Ability to work some evenings, weekends, holidays and on-call shifts
    • Ability to travel to remote sites periodically

    CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    If you need assistance or an accommodation due to a disability, you may contact us at hr@ or ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .

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