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    Member Services Rep Intern - Nashville, United States - Discovery Land Company

    Discovery Land Company
    Discovery Land Company Nashville, United States

    1 week ago

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    Description

    This role will be located at one of Discovery Land Company's locations: Troubadour Golf & Field Club, set outside of Nashville, TN.

    Troubadour Golf & Field Club is seeking a Intern to join the Member Services Department.

    Our growth-oriented company is dedicated to providing you with valuable learning opportunities as you share your ideas and creativity with the team. In this position, you will be part of creating the Discovery Land Company experience for our members and fellow employees. The Member Services team is the initial point-of-contact for Troubadour members. This role is responsible for providing exceptional experiences, communication, and memories for members, guests, and prospects throughout their time at Troubadour.

    Rate: $20.00 an hour
    Summer Intern
    Key Responsibilities

    • Main POC for all concierge services and coordinates with departments to fulfill any/all member requests
    • Meet members/guests upon arrival and departure and greet them by name.
    • Create and maintain member profiles and preferences across all club platforms
    • Works closely with all departments to communicate updates and relevant information to the membership
    • Keeps track of new member materials and keeps folders/swag bags stocked for new member orientations
    • Answers office phone and incoming emails to the MS inbox
    • Seeks most efficient manner in which to meet member expectations (WOW moments).
    • Oversees daily "Tomorrow at Troubadour" report
    • Works closely with Communications Coordinator and Assistant MS Manager to update Member App with club event info/details
    • Keeps inventory of office supplies and re-order as needed
    • Support Events Team in execution of all club events and golf tournaments
    • Cultivate member engagement on and around the golf course and club amenities.
    • Performs other related duties as required and assigned by MS/MX manager(s)
    Skills and Qualifications
    • High school diploma or equivalent.
    • Must have an outgoing & well-spoken personality be able to clearly interact verbally with members and guests.
    • Familiarity with Microsoft Office, Canva and Adobe Creative Cloud. Club Essentials experience preferred.
    • Proven experience using communication and organizational skills to accomplish goals.
    • Administrative and clerical procedures and systems of processing, managing files and records and other office procedures.
    • Excellent interpersonal skills.
    • Resourcefulness, sound judgment and self-confidence.
    • Working independently and interdependently with colleagues.
    • Keeping a neat and orderly work space.
    • Able to work weekends and holidays
    About Us
    Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit:

    #LI-CL2
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