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Lombard

    Human Resources Generalist - Lombard, United States - Quest Food Management Services

    Quest Food Management Services
    Quest Food Management Services Lombard, United States

    2 weeks ago

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    Description

    Human Resources Generalist

    What Is In It For You

    • Medical, Dental & Vision
    • Yearly Bonus
    • 401k with matching
    • PTO
    • Paid Unused Sick Time
    • (8) Company Paid Holidays
    • Public Transportation Benefits (Illinois Only)
    • Shoes for Crews $40.00 Annual Credit
    • Free Meals
    • Paid Life & AD&D Insurance
    • Bi-annual peer retreat
    • Tuition Reimbursement
    • SHRM Training
    • Quest University Learning & Development
    • Career Path Growth and more

    What You Will Be Doing

    • Level One Employee Relations Support includes high level questions, policy interpretation, investigations, etc.
    • Support managers on documenting and communicating performance feedback
    • Conducting periodic audits of employee records, files, and workplace poster requirements to ensure federal and state compliance
    • Support Recruiting and Onboarding of Non-Exempt Team Members
    • Provide guidance to Unit Leaders on Quest Employee Handbook and applicable Employment Law
    • Support Unit Leaders on documenting and communicating feedback on performance and behavior
    • Support all Engagement Programs to include surveys, recognition, Stay and Exit Interviews
    • Prepare files and reports for Leadership as needed
    • Support Payroll Function in ensuring units are following all required / established pay practices
    • Support Non-Exempt Annual Review Process
    • Support Time and Attendance Process to ensure proper tracking and administration
    • Assist in responding to Unemployment Claims
    • Special Projects as assigned

    Required Skills/Abilities:

    • Spanish fluency
    • Travel 10%
    • Excellent verbal and written communication skills.
    • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
    • Excellent organizational skills and attention to detail.
    • Proficient with Microsoft Office Suite or related software.
    • Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

    Required Background:

    • Bachelors Degree
    • At least one year of related experience
    • Excellent Verbal and Written Communication Skills
    • Strong Organizational Skills and Attention to Detail
    • Strong Interpersonal and Problem-Solving Skills
    • Proficient in MS Office Applications

    Preferred Qualifications:

    • 2-5 years experience
    • Thorough knowledge of IL Employment Laws and Regulations
    • Prior experience in Contract Food Service Management Industry
    • SHRM-CP or PHR Certification
    • Proficient in ADP Workforce Now

    Our Commitment To Diversity & Inclusion

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Quest Food Management Services?

    We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Quests limitless possibilities.

    By joining Quest Food Management Services, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Quest, visit

    We are an equal opportunity employer. All offers contingent on background check and E-Verify.

    Our Core Values: Integrity Responsiveness Accountability Respect Excellence



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