PRP Rehabilitation Specialist/PRP Administrative Specialist - Hyattsville, United States - Synergy Family Services

Synergy Family Services Hyattsville, United States

2 weeks ago

Description

Job Description

Job DescriptionSalary: $65,000-$70,000

Position Overview: Synergy Family Services, Inc. is currently seeking qualified candidates for the positions of PRP Rehabilitation Specialist and PRP Administrative Specialist. These roles are integral to our Psychiatric Rehabilitation Program (PRP), which assists individuals with mental health diagnoses in achieving their personal goals, enhancing their independence, and improving their overall quality of life.

Title: PRP Rehabilitation Specialist/PRP Administrative Specialist

Program: Psychiatric Rehabilitation Program

Reports to: PRP Program Director

Hours: 40 hours per week

QUALIFICATION CRITERIA:

EDUCATION: Licensed mental health professional, (LMSW,LCSW,LGPC,LCPC or CPRP) Rehabilitation Counselor certified by the Commission on Rehabilitation Certification or Bachelor's prepared certified psychiatric rehabilitation practitioner certified by the U.S. Psychiatric Rehabilitation Association

DUTIES AND RESPONSIBILITIES

TASKS

Attend all PRP Training Orientation.
Complete Accreditation Now Trainings
Respond to emails and phone calls.
Complete required job training on site and/or off site.
Provide Human Resources documents when requested.
Attend all mandatory Synergy or PRP Program meetings.
Tracking Spreadsheets: Create and update tracking spreadsheets for PRP clients to align with the Optum system. Ensure accuracy and make timely updates.
Provide training support to OMHC clinicians in regards to clinical writing required by Optum
Ensure DCS has completed Accreditation Now training and provide additional supportive information/support and or training as needed on documentation
Provide weekly supervision the first month of employment, after that meet every other week. (Rehabilitation Specialists are expected to provide support as needed, which includes assisting with client engagement, assisting with FSW engagement if needed, weekly check-ins outside of supervision, and possibly accompanying DCS on initial outings/home visits or where there is cause for supervisor intervention, role-plays, providing community resources if needed, etc.)
Effective use of supervision - Ensure to complete supervision form and have DCS sign during supervision, then submit to Google Drive dropbox. Also, ensure to follow up on open items from supervision and have follow up evidence (i.e. emails). Rehabilitation Supervisor is expected to cc Program Director and Lead Rehabilitation Specialist on emails regarding missing, incomplete, or inaccurate documentation, and DCS is expected to complete corrections by deadlines given.
Support DCS in attaining full blended services
Support DCS in connecting and collaborating with the Therapist. (touch base on treatment, insurance status, discharge if no contact in 30 days, etc.)
Support DCS in connecting client to community resources
Review & Sign off on documentation completed by DCS
Complete & submit Monthly Supervision Form for each DCS supervised
Submit Rehabilitation Specialist Report and Monthly Supervisor's Report each month
Review & approve invoices. Only approve visits with completed documentation (Notes, Transition Summaries, Individual Rehabilitation Plans (IRPs), Monthly Summaries, Memo Section). Documentation is considered complete when it has been inputted and signed in the Electronic Health Records system and IRP's have been signed by client, parent, DCS, and RS. If you are awaiting documentation, you may request that the DCS' check be held. If a Rehabilitation Specialist approves invoices that have outstanding documentation, their checks will be held/delayed as well as the DCS check.
Notify Program Director and Executive Team when Documentation is beyond paperwork guidelines and inform of any corrective action plans for outstanding paperwork. Also, if there are any systemic barriers impacting their work.
Assisting to Outreach PRP events
PRP Referral Submission:Submit PRP initial referrals for authorization and concurrent re-authorizations as required
Communicate approvals and denials, update best notes with approvals
Review PRP pre-authorizations for quality & correctness
Referral Review and Correction: Review all PRP referrals and re-authorization referrals for discrepancies. Correct any errors promptly.
If auth is medically denied, be able to follow the steps for an appeal and keep track of the appeal timeline
Train clinicians on referrals/re-auths
Audit in Best Notes
Keep track of PRP spreadsheets
Other Duties as assigned

SKILLS AND ABILITIES: Active Listening, Social Perceptiveness, Critical Thinking, Speaking, Reading Comprehension, Writing, Active Learning, Coordination, Judgment and Decision Making, Service Orientation, Clinical Writing, Organization, Computer Skills, Microsoft Office (Word and Excel), Oral Comprehension, Oral Expression, Speech Clarity, Inductive Reasoning, Problem Sensitivity, Speech Recognition, Deductive Reasoning, Selective Attention, Written Expression

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