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    Operational Support Specialist - Charlotte, United States - EIS

    EIS
    EIS Charlotte, United States

    1 week ago

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    Description

    **Description**

    **Job Description**

    EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets.

    Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers expectations. We embrace the qualities that make each of our team members unique and develop each others skillsets so that together we can be stronger than the sum of our parts.

    The Operational Support Specialist is responsible for a multiple facility and commercial support functions primarily related to daily billing, shipping support, inventory control, returns/credits and operational expense and supply management.

    **Operational Support Specialist Responsibilities**

    Uses SAP to perform daily billing of all shipments out of multiple centers

    Checks all billing orders for accuracy, profit margin and freight charges

    Manages internal and external operations requests for orders, paperwork, tracking and billing

    Processes facility expense invoices for multiple locations.

    Purchases warehouse and office supplies for multiple warehouse locations

    Inventory control inventory receiving into SAP, daily cycle count processing, goods receipt/invoice receipt reconciliation in SAP inventory discrepancy resolution

    Manages RMA and credit requests in conjunction with the sales team

    Supports operations team on freight claims

    Supplier PO expedites / works with Supply Chain

    SAP material create process support

    Maintains customer cost deviation files

    **Operational Support Specialist Qualifications**

    Proficient in MS Office

    SAP business software a plus

    Requires an associate degree in related business field or equivalent work experience

    Excellent persuasive and communication skills

    Billing and invoice experience highly preferred

    Proficient analytical skills

    Strong verbal and written skills

    Able to work in a team environment and fulfilling objectives with minimum direct supervision

    Innovative, proactive, and self-directed

    Able to focus on goals and develop a work plan that produces desired results

    Able to work in a fast-paced environment

    pm21

    #LI2021

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