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    Operations Manager - Dallas, United States - GAT Airline Ground Support

    GAT Airline Ground Support
    GAT Airline Ground Support Dallas, United States

    2 weeks ago

    Default job background
    Transportation / Logistics
    Description

    Summary

    • The Operations Manager is responsible for ensuring the safe and efficient operation of all day to day operations for their local Sky Cafe station.

    Job Responsibilities

    • Overall Job Duties
    • Promote and embody the company core values, ensuring all team members are committed
    • Responsible for providing a safe and secure work environment for all employees
    • Promote a Safety-First environment within the workplace
    • Participate in building a monthly forecast for all flight activities and base expenses
    • Assist in managing corporate financial expectations to maximize profit to budget
    • Responsible for all scheduling activities as it relates to Duty Managers, Leads, Transport and Warehouse departments
    • Manage and review Daily Labour Percentage (DLP) /Revenue performance and adjust accordingly
    • Manage and maintain carrier/company KPI expectations
    • Lead regular employee/leadership engagement meetings
    • Ensure employees are in compliance with uniform, appearance, and personal protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
    • Adhere to all policies and follow established procedures
    • Participate in required meetings, providing input and recommendations
    • Conduct appropriate Operational/Safety briefings
    • Conduct training and provide ongoing training support to all staff.
    • Perform audits ensuring all employees are following Company policies and procedures
    • Communicate regularly with your General Manager as it relates to the operation
    • Accountable for meeting or exceeding all safety, financial, and operational objectives
    • Assess and develop leadership to maximize potential (succession planning)
    • Have a complete understanding of all contract details by carrier and base to ensure we are maximizing our revenue for each carrier handled.
    • Identify high potentials (HIPOTS) for future growth and development within the company
    • Actively participates in the Safety Management System (SMS)
    • Ensure GPET incident report (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence
    • Ensure all required training is completed to company standard
    • Perform all functions of all operational positions, as needed
    • Delegate job duties as required and ensure completion
    • Ensure timely execution of all required duties and expectations
    • Perform other duties as assigned

    Work Environment

    • Exposure to extreme temperature changes and noise
    • May be required to work in a cold room of 4 degrees or less for extended periods of time
    • Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis as per the physical demands analysis for the task at hand
    • Regular standing, bending, and lifting during shift
    • Must be able to work at heights up to 25 feet or more depending upon type of aircraft
    • Able to perform job duties outside in all weather conditions

    Core Competencies

    • Efficiently work as part of a team, as well as independently without direct supervision
    • Effective verbal and written communication skills, with individuals at all levels of the organization
    • Ability to thrive and adapt in a fast-paced environment
    • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
    • Excellent prioritizing, time management and organizational skills
    • Proficient in Microsoft Excel, Word, G Mail, Google Drive
    • Attention to detail in all areas of work
    • Confident, consistent, decisive personality
    • Willingness to learn and adapt to a changing work environment
    • Ability to ensure confidentiality of sensitive information
    • Strong skills in conflict resolution
    • Possess a strong safety focus
    • Strong customer service mindset
    • Ability to organize and manage multiple priorities
    • Excellent interpersonal skills and a collaborative management style
    • A demonstrated commitment to high professional ethical standards and a diverse workplace

    Requirements

    • Be at least 18 years of age
    • 3 - 5 years of leadership experience
    • Possess a valid driver's license and maintain in good standing
    • Ability to work on a permanent basis in Canada
    • Obtain a clear criminal record
    • Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
    • Must obtain necessary airport vehicle operators permit and maintain in good standing
    • Must be able to operate all equipment as pertains to the position (forklifts, high lift trucks, catering vans)
    • Ability to work within the required time parameters
    • Ability to work nights, weekends, holidays, and varying schedules
    • Must successfully complete airline and corporate specific training programs and recertification
    • Must have the ability to travel as required
    • Must have current passport and maintain in good standing
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