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    Business Process Consultant - Austin, United States - City of Austin

    City of Austin
    City of Austin Austin, United States

    6 days ago

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    Description

    Minimum Qualifications
    Education and/or Equivalent Experience:

    • Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.
    Licenses or Certifications:
    • None.
    Notes to Applicants
    Position Description:

    The Business Process Consultant within the Workforce Planning & Development team provides employee experience driven talent management services in the areas of employee/leadership development, performance management, and organizational development. This includes conducting research/analysis, contributing to cross-functional organizational development projects which meet business needs, facilitating professional and leadership development engagements, providing client support and partnering with leaders.

    This position is a key contributor to Austin Energy's Workforce Planning and Development ( WPD ) team. Our WPD team functions include Learning and Development, Employee Engagement, and Performance. You will be part of a diverse team of professionals working in a collaborative environment. Your work will include managing multiple cross-functional projects, facilitating professional / leadership development engagements, providing business partner support, and building relationships with internal leaders.

    Primary Duties:

    •Design and implement employee and leadership development programs

    •Support employee engagement/experience initiatives, surveys and action planning

    •Support performance management programs

    •Assist teams and the organization with change management initiatives related to employee experience

    Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

    Employment Application:The City of Austin employment application is an official document; incomplete applications will not be considered.
    • Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
    • The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
    • Rsums will not be accepted and statements such as "see rsum" will not be accepted. You may use "N/A" for fields that are not applicable.
    • Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
    • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
    Work Schedule:
    • Shifts may change according to departmental needs.
    • Employee may be required to work additional hours outside of regular work schedule.
    Fair Labor Standards Act:

    This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation.

    Travel:

    If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    Preferred Qualifications
    Preferred Experience:
    • Experience delivering employee and leadership development programs
    • Experience partnering with employees and leaders on performance and development
    • Experience supporting employee engagement surveys and action planning
    • Ability to occasionally travel to more than one Austin-area work location.
    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Leads multiple process improvement teams
  • Develops project work plans, project management and periodic assessment
  • Facilitates the development of stakeholder analysis and communication plans for process improvement teams
  • Identifies, collects, and researches to complete data analysis
  • Makes recommendations to project teams and recommends organizational change utilizing appropriate talent
  • Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets
  • Develops and improves models and methodologies for the department
  • Reviews and critiques the work of functional team staff
  • Communicates project and program information to all levels of the organization
    • Responsibilities- Supervision and/or Leadership Exercised:
    • May provide leadership, work assignments, evaluation, training, and guidance to others.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of business strategies, objectives, planning, development and management processes and process improvement
    • Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
    • Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models
    • Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic
    • Skill in providing internal consulting services
    • Skill in project management methods
    • Skill in negotiation of projects and program initiatives
    • Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations
    • Ability to look at situations systematically
    • Ability to work independently and with teams
    • Ability to understand, interpret and apply detailed and complex information
    • Ability to manage implementation of recommendations
    Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
    The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call or Texas Relay by dialing

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
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