Sales Support Coordinator - Austin, United States - HomePro

HomePro

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title:

Sales Support Coordinator***:

Location:
Austin, Texas

Overview:
HomePro is a premier provider of home improvement solutions, specializing in high-quality products and exceptional customer service. We are currently seeking a dedicated Sales Support Associate to join our team in Austin and San Antonio.

The Sales Support Associate plays a crucial role in providing administrative support to our showroom consultants, ensuring smooth operations and exceptional service delivery.

Key Responsibilities:

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Administrative Assistance: Provide administrative support to showroom consultants by assisting with paperwork, data entry, and documentation related to sales transactions.
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Order Processing: Assist in processing customer orders accurately and efficiently, ensuring all necessary information is complete and documented properly.
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Sales Support: Collaborate with showroom consultants to prepare sales materials, presentations, and quotes for customers, ensuring accuracy and professionalism.
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Appointment Scheduling: Coordinate appointments and consultations for showroom consultants, managing calendars and ensuring timely follow-up.
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Customer Service: Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction throughout the sales process.
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Team Collaboration: Work closely with the sales team to achieve sales targets and contribute to the overall success of the showroom.
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Adherence to Procedures: Follow company policies and procedures regarding sales processes, documentation, and customer interactions to maintain consistency and compliance.

Qualifications:

Previous experience in a sales support or administrative role preferred.
Strong communication skills, both verbal and written.
Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Detailoriented with a focus on accuracy and thoroughness.
Ability to work independently as well as part of a team in a fastpaced environment.
Knowledge of home improvement products and industry trends is a plus.
High school diploma or equivalent required; additional education or training in business administration or sales support is advantageous.

Benefits:

Competitive salary commensurate with experience.
Comprehensive benefits package including health insurance and retirement savings plan.
Opportunities for advancement and professional development.
Employee discounts on home improvement products.
Dynamic and supportive work environment with a focus on teamwork and collaboration.