- Independently conducts contacts via phone or email with external customers in pursuit of collection or resolution of aged receivables. Provides responses in writing and/or by telephone within designated call and transaction parameters.
- Performs analysis and balance reconciliation of financial data to ensure accuracy of all transactions and open balances.
- Determines and initiates actions such as corrections, policy cancellations/ reinstatements, balance transfers to legal collections, etc. to resolve issues and disputes.
- Owns all internal actions, including follow through, to ensure that all related corrective actions or transactions are supported by peer areas in underwriting, processing and billing &collections.
- Maintains detailed file activity documentation through closure of collection efforts.
- Communicates professionally and effectively, follows up, and keeps customers informed. Builds strong relationships with customers and colleagues.
- Provides superior service to our customers and internal business partners acting with a sense of urgency.
- Provides user assistance with website navigation assistance.
- Identifies issues and process improvement opportunities on a routine basis.
- Strong written, verbal and interpersonal communication skills, including professional phone etiquette and the ability to work with internal and external customers at all levels.
- Analytical skills with the ability to work independently and proactively to identify and resolve problems.
- Solid computer skills including Microsoft Office Suite and other business related software.
- Strong organizational skills including the ability to handle multiple tasks and prioritize work.
- Associates Degree or equivalent.
- Typically a minimum two years of relevant experience
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International HR Operations Coordinator
7 hours ago
Chronos Consulting Chicago, United StatesChronos Consulting is part of the Coberon Chronos Group, an award winning global leader in permanent and temporary staffing, RPO and business process automation solutions for global multinationals. The Group owns and operates 52 offices worldwide. · Due to continued expansion, we ...
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Northwestern Medicine Chicago, United States Full timeThe · International Health Financial Coordinator · reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accredi ...
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Northwestern Memorial Healthcare Chicago, United States Full timeJob Description · Job Description Company Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of o ...
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Northwestern Memorial Healthcare Chicago, United States Full timeJob Description · Job DescriptionCompany Description · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our ...
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Chemist I
3 days ago
Actalent North Chicago, United States Full timeDescription: · Support Sample Management e.g. Biological and/or chemical samples for Release Stability File Retention and Stability Study Management tasks. Responsibilities include: · Receiving pharmaceutical product samples which involves physically lifting and placing incoming ...
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Mount Sinai Medical Center Chicago, IL , USA, United States· Strength Through Diversity · Ground breaking science. Advancing medicine. Healing made personal. · Roles & Responsibilities: · The Clinical Research Coordinator assists in the daily activities of clinical research studies, obtains informed consent; collects, maintains and orga ...
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Wellness Coordinator
3 hours ago
Lambent Risk Management Services, Inc Chicago, United States**Job Summary**: · Serving as the primary point of contact at wellness events, this role will assist an established wellness team with conducting numerous events both large and small. Some events will be led in-house by other team members, while others will be done in partnership ...
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Resource Management Associate, Corporate, Remote
3 hours ago
Huron Consulting Group Inc. Chicago, United StatesThe Opportunity · Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leaders ...
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Head of Claims Producer and Customer Relations
3 hours ago
Combined Insurance Chicago, United StatesThis role reports to the Head of NA Claims and, through management of a team of Regional Claims Executive's (RCE's) and PRS CEs, is accountable for the overall claim business internal client and external customer relationships and for facilitating delivery of the Chubb claims bra ...
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Analyst
3 hours ago
BMO US Chicago, United States320 S Canal Street Chicago Illinois,60606 · BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets · Prov ...
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Assistant Controller
3 hours ago
Monroe Capital LLC Chicago, United States: · Job Responsibilities: · - Oversee the preparation of accounting support packages and coordination with the 3rd party fund administrator for multiple entities, including operating expenses and account reconciliations · - Perform manager level review and sign off on the monthly ...
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Flooring Store Manager
3 hours ago
Floor Coverings International of Downtown Chicago Chicago, United States**Benefits**: · - Bonus based on performance · - Company parties · - Competitive salary · - Dental insurance · - Employee discounts · - Free food & snacks · - Free uniforms · - Health insurance · - Opportunity for advancement · - Training & development · - Vision insurance · Our ...
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Director of Dispositions
2 hours ago
National Equity Fund Chicago, United States**NATIONAL EQUITY FUND, INC.** is a leading non-profit syndicator of Low-Income Housing Tax Credits (LIHTC) with a · mission to create and deliver innovative, collaborative financial solutions to expand the creation and preservation of · affordable housing. We strive to be a dive ...
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Early Childhood Education Coordinator
2 hours ago
Academy for Global Citizenship Chicago, United States**Early Childhood Education Coordinator** · AGC is developing and launching a center-based Early Childhood (EC) Program and is looking for an early childhood expert with a passion for nature-based learning, Reggio Emilia, International Baccalaureate (IB), and/or Dual Language (DL ...
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Financial Controller
3 hours ago
Hebrew Theological College Chicago, United States**HEBREW THEOLOGICAL COLLEGE** · A Member of the Touro College and University System · **Controller** · Department: Finance · Status: Full-Time · Reports To: COO with dotted line to Touro Controller · FLSA : Exempt · Supervises: Finance Department Staff · **JOB SUMMARY**: · The C ...
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Specialist Quality Assurance
3 hours ago
Abbott Laboratories Chicago, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
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Lead Flooring Production Coordinator
3 hours ago
Floor Coverings International of Downtown Chicago Chicago, United States**Benefits**: · - Bonus based on performance · - Competitive salary · - Dental insurance · - Flexible schedule · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · Our unique shop-at-home model allows customers t ...
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Patient Liaison
3 hours ago
Northwestern Memorial Healthcare Chicago, United States Full time**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
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UBS Chicago, United StatesUnited States · - Compliance · - Group Functions · **Job Reference #** · BR · **City** · - Chicago · **Job Type** · - Full Time · **Your role** · - Are you independent, analytical and have strong organizational skills? Do you know how to identify, analyze, and assess regulatory r ...
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Corporate Events
3 hours ago
Combined Insurance Chicago, United StatesCombined Insurance, a Chubb Company, is seeking a Corporate Events Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals · **Jo ...
Billing & Collections Coordinator, International - Chicago, United States - CNA
Description
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 120 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe. Our focus on providing solutions and inspiring trust differentiates us from other companies and supports long-term relationships. Joining CNA offers an opportunity to be part of an evolving organization where employees are able to make an impact and drive change.
CNA currently has an opportunity for a Billing & Collections Coordinator to join our onshore multinational team.
Under general supervision, handles internal and external customer calls and emails relating to billing and/or policy status.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
May perform additional duties as assigned.
Reporting Relationship
Typically, Supervisor or above
Skills, Knowledge & Abilities
Education & Experience
#LI-AR1
#LI-Hybrid
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact .
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