Jobs
>
Store Manager
>
Phoenix

    Store Manager - Phoenix, United States - Ross Stores, Inc.

    Ross Stores, Inc.
    Ross Stores, Inc. Phoenix, United States

    3 weeks ago

    Default job background
    Retail
    Description
    Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journeyGeneral PurposeResponsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.Essential FunctionsGeneral Operating Requirements:
    • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
    • Analyzes Store reports to evaluate controllable expenses and overall Store performance.
    • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
    • Ensures proper scheduling of Associates to meet business objectives.
    • Accepts special assignments as directed by Leadership.
    • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
    Organizational Development
    • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
    • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
    • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
    • Ensures compliance with Ross personnel policies and procedures.
    • Manages Associate Relations issues, consulting with the District Manager as needed.
    • Ensures compliance with all State, Local and Federal regulations.
    Expense Control
    • Leads all expenditures to be within budget.
    • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
    Maintaining a Safe & Secure Environment
    • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
    • Ensures all Associates understand and can execute emergency operating procedures.
    Customer Service
    • Treats all Customers, Associates, and other leaders with respect.
    • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
    • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
    • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
    Personal And Store Brand
    • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
    • Represents and supports the Company brand at all times.
    • Manages Store to ensure a clean, neat, easy to shop environment.
    • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
    Merchandise Processing and In-Store Marketing
    • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
    • Ensures merchandise is presented and organized according to Company merchandising guidelines.
    • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
    Loss Prevention
    • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
    • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
    • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
    • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
    • Monitors mark-out-of-stock policy to ensure proper administration.
    Competencies
    • Manages Work Processes
    • Business Acumen
    • Plans, Aligns & Prioritizes
    • Builds Talent
    • Collaborates
    • Leading by Example
    • Communicates Effectively
    • Ensures Accountability & Execution
    Qualifications And Special Skills Required
    • Five or more years of Store management experience in a retail environment.
    • Must maintain a high level of Customer service.
    • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
    • Ability to train, coach and develop Associates at all levels.
    • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
    • Fluency in English.
    • Must exercise considerable independent judgement and discretion.
    • Ability to work evenings and weekends.
    Physical Requirements/AdaAbility to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Supervisory ResponsibilitiesCertain assignments may require other qualifications and skills.Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
  • The Estée Lauder Companies

    Store Manager

    3 weeks ago

    The Estée Lauder Companies Phoenix, United States

    **Position Summary**: · This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store ...

  • Community Choice Financial Family of Brands

    Store Manager

    3 weeks ago

    Community Choice Financial Family of Brands Phoenix, United States

    Overview: · As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new ...

  • 4Sons Chevron

    Store Manager

    2 weeks ago

    4Sons Chevron Phoenix, United States

    **Job Summary**: · **Duties**: · - Develop and implement strategies to drive store sales and achieve profitability targets · - Recruit, train, and supervise store staff · - Create schedules and assign duties to ensure efficient operation · - Maintain inventory levels and order me ...

  • Community Choice Financial Family of Brands

    Store Manager

    1 week ago

    Community Choice Financial Family of Brands Phoenix, United States

    Overview: · As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new ...

  • Community Choice Financial Family of Brands

    Store Manager

    1 week ago

    Community Choice Financial Family of Brands Phoenix, United States

    Overview: · **Store Manager** · As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships o ...

  • Spirit Halloween

    Store Manager

    1 week ago

    Spirit Halloween Phoenix, United States

    Job Snapshot · **Employee Type**: · - Seasonal/Temp**Location**: · Phoenix**Job Type**: · - Other**Experience**: · - Not Specified**Date Posted**: · - 5/24/2024Brand: Spirit Halloween · The Store Manager oversees and is accountable for the total operation of a store ensuring maxi ...

  • Papa Murphy's

    Store Manager

    3 days ago

    Papa Murphy's Phoenix, United States

    **Store Manager**: · **Benefits** · - Pay Range $20-$24 an hour *This is based off base wage + tips. · - PTO - Vacation + sick time. · - Insurance (Medical, Dental) · - Flexible Schedule · - Monthly Bonus · **Summary Description** · The Store Manager is responsible for all facets ...

  • Jiffy Lube

    Store Manager

    4 days ago

    Jiffy Lube Phoenix, United States

    Jiffy Lube of Arizona is a leading franchisee of Jiffy Lube, operating over 50 locations in the Phoenix Metro Areas. We pride ourselves on delivering exceptional customer service and providing a wide range of automotive maintenance services. As we continue to grow and expand our ...

  • Community Choice Financial Family of Brands

    Assistant Store Manager

    2 weeks ago

    Community Choice Financial Family of Brands Phoenix, United States

    Overview: · Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representa ...

  • Community Choice Financial Family of Brands

    Assistant Store Manager

    2 weeks ago

    Community Choice Financial Family of Brands Maricopa, United States

    Overview: · Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representa ...

  • Midas Auto Service - JC

    Automotive Store Manager

    2 weeks ago

    Midas Auto Service - JC Phoenix, United States

    **Benefits**: · - 401(k) · - Bonus based on performance · - Company parties · - Competitive salary · - Dental insurance · - Donation matching · - Employee discounts · - Flexible schedule · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - ...

  • Mesa Airlines

    Manager of Stores-iad

    3 weeks ago

    Mesa Airlines Phoenix, United States

    This position will focus on managing warehouse staff and materials life cycle to support the station operation, regulatory and company guidelines where safety is a top priority. · The Warehouse Manager will manage warehouse clerks and materials inventory in the IAD station. · - E ...

  • Spirit Halloween

    Assistant Store Manager

    1 week ago

    Spirit Halloween Phoenix, United States

    Job Snapshot · **Employee Type**: · - Seasonal/Temp**Location**: · Phoenix**Job Type**: · - Other**Experience**: · - Not Specified**Date Posted**: · - 5/24/2024Brand - Spirit Halloween · The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, ...

  • Goodwill of Central & Northern Arizona

    Store Manager in Training

    1 week ago

    Goodwill of Central & Northern Arizona Phoenix, United States

    4005 N 16th St Pheonix Arizona, 85016, · Starting Pay: $60K/Year · Position Description: · Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending un ...

  • LensCrafters

    Store Manager Lenscrafters

    1 day ago

    LensCrafters Phoenix, United States

    **Requisition ID**:848471 · **Store #**: 00A681 LensCrafters · **Position**:Full-Time · **Total Rewards**:Benefits/Incentive Information** · At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. · B ...

  • Goodwill of Central & Northern Arizona

    Assistant Store Manager

    1 week ago

    Goodwill of Central & Northern Arizona Phoenix, United States

    15633 S 32nd St Phoenix Arizona, 85048, · Starting Pay: $45,000 / Year · Position Description**: · Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill m ...

  • 7 Leaves Cafe

    Assistant Store Manager

    12 hours ago

    7 Leaves Cafe Phoenix, United States

    7 Leaves Cafe isn't just your average coffee shop. We're a passionate community dedicated to enriching lives through authentically crafted beverages and a warm, inviting atmosphere. Founded in 2011 by a group of friends, we've blossomed into a thriving chain with over 40 location ...

  • Goodwill of Central & Northern Arizona

    Retail Store Manager in Training

    1 week ago

    Goodwill of Central & Northern Arizona Phoenix, United States

    15633 S 32nd St Phoenix Arizona, 85048, · Starting Pay: $60,000 / Year · Position Description: · Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of end ...

  • Goodwill of Central & Northern Arizona

    Retail Store Manager in Training

    5 days ago

    Goodwill of Central & Northern Arizona Phoenix, United States

    3130 E Thomas Rd Phoenix Arizona, 85016, · Starting Pay: $60,000 / Year · Position Description: · Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of en ...

  • Shamrock Foods Company

    Asst Store Manager Ii- Open Availability

    3 weeks ago

    Shamrock Foods Company Phoenix, United States

    **Starting Pay: $19/ Per Hour** · **Schedule: Open (Must be available Days, Nights, and Weekends)** · **Full · - Time Opportunity with Great Benefits** · **Come and Join an Amazing Team at our Retail Store** · The Assistant Manager II, assists the Assistant Store Manager I and th ...