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Valley Stream

    Intake Specialist - Valley Stream, United States - New York Health Care

    New York Health Care
    New York Health Care Valley Stream, United States

    1 week ago

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    Description
    Intake SpecialistNew York Health Care


    JOB TITLE:

    Intake SpecialistGENERAL JOB DESCRIPTIONNew York Health Care Inc., now in our 40th year of business is seeking a full time bilingual English/Spanish Intake Specialist for immediate hire in our corporate office located in Valley Stream, NY.

    This is a full time in-office position with opportunity for growth.


    MAJOR DUTIES AND RESPONSIBILITIES:
    Process patient referrals demographics, required basic clinical information and financial reimbursement information.

    Contact patients and educate them on the Managed Long Term Care ProgramEntry of referral on an internal database with appropriate color coded references and comments as applicable.

    Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies.

    Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services.

    Data entry of required insurance information in the Agency's computer system to ensure accurate and timely reimbursement.

    Daily data entry of documents and maintenance of patient clinical informationQUALIFICATIONS FOR THE JOBBilingual in English/SpanishExperience with Health Insurance preferredPrior customer service / heavy phone experienceKnowledge of general office procedures & equipmentExcellent customer service & follow-up skillsStrong organizational skills with attention to detailProficient in Microsoft office and software navigation.


    Other:
    Experience using HHA Exchange software preferredPrevious home care intake experience preferredKnowledge of referral sources


    COMPENSATION:
    Competitive pay with incentives/bonusesPTO including holiday, vacation, sick and personal time offSubsidized Medical and Dental Insurance401k
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