Intake Specialist - New York, United States - Legalstream

Legalstream

Verified Company

New York, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

About us
Scaled Commerce is a small business in New York, NY.

We are professional, fast-paced and our goal is to protecting the rights and interests of those who have been hurt and serve New York as one of the best Personal Injury Firms.

One of New York's top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

Responsibilities will include but not limited to:

Communicating with clients
Screen incoming calls
Drafting/sending medical records requests
Filing retainer statements
Obtain signatures and other essential qualifiers from clients
Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
Bilingual only, Spanish.
Strong listening, written and verbal communication skills; accuracy in work and communication
Ability to console and advise distressed callers
Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.
Superior organizational and time management skills
Ability to multitask in a fast paced, high volume and dynamic office environment
Strong work ethic and professional disposition
Strong attention to detail and highly motivated
Achieve high level of productivity
Ability to learn the firm's case management database and to utilize it consistently and efficiently. Preferred knowledge of Trial Works, Smart Advocate, Outlook, Work and Excel