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    Business Process Analyst - San Jose, United States - Intelliswift Software Inc

    Intelliswift Software Inc
    Intelliswift Software Inc San Jose, United States

    3 weeks ago

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    Description

    Customer Job

    Business Process Analyst

    Job ID:

    Job Title: Business Process Analyst

    Location: San Jose, CA

    Duration: 6 months

    Pay Rate : $42.25/Hour

    Contract Type: W2 only

    The Opportunity

  • Join our outstanding team which delivers value through collaborative processes and infrastructure that enables the delivery of client products, via a redemption code workflow, across multiple programs for various routes to market.
  • What you'll do
  • Support Client Sales and Marketing teams through various programs that delivers client product to end users, through strategic partnerships via a redemption code workflow.
  • Develop, improve, and maintain the programs that supports Sales and Marketing.
  • Work closely with the Sales, Marketing and external strategic partner teams to understand the partnership and product delivery requirements.
  • Troubleshoot Customer Care cases related to the redemption platform by working with IT and Engineering teams.
  • Work with team members and the Business Units to support new product launches.
  • Improve processes supporting the product delivery workflow and infrastructure which will provide flexibility and scalable growth.
  • Ensure processes are up-to-date and communicated to client's Internal and External customers through wiki and web pages.

    • What you need to succeed

  • Cross-functional program management experience
  • Ability to balance multiple projects simultaneously and drive to completion
  • Thrives with challenges and the ability to creatively solve them
  • Phenomenal communicator and collaborator across various business units and levels
  • Quick learner and critical thinker
  • Acrobat, Excel, Word, Power Point, Outlook, Slack, Visio or other workflow diagram software.
  • Bachelor's Degree and 3+ years of equivalent practical experience
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