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    Business Process Analyst - San Jose, United States - Software Guidance and Assistance, Inc.

    Software Guidance and Assistance, Inc.
    Software Guidance and Assistance, Inc. San Jose, United States

    4 weeks ago

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    Description

    Software Guidance & Assistance, Inc., (SGA), is searching for a Business Process Analyst for a Contract ssignment with one of our premier SaaS clients in San Jose, CA.

    Responsibilities :

    • Support Sales and Marketing teams through various programs that delivers product to end users, through strategic partnerships vi redemption code workflow.
    • Develop, improve, and maintain the programs that supports Sales and Marketing.
    • Work closely with the Sales, Marketing and external strategic partner teams to understand the partnership and product delivery requirements.
    • Troubleshoot Customer Care cases related to the redemption platform by working with IT and Engineering teams.
    • Work with team members and the Business Units to support new product launches.
    • Improve processes supporting the product delivery workflow and infrastructure which will provide flexibility and scalable growth.
    • Ensure processes are up-to-date and communicated to Adobe Internal and External customers through wiki and web pages.
    Required Skills :
    • Cross-functional program management experience
    • bility to balance multiple projects simultaneously and drive to completion
    • Thrives with challenges and the ability to creatively solve them
    • Phenomenal communicator and collaborator across various business units and levels
    • Quick learner and critical thinker
    • crobat, Excel, Word, Power Point, Outlook, Slack, Visio or other workflow diagram software.
    • Bachelor's Degree and 3+ years of equivalent practical experience
    SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

    EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

    Jessica Giampia | Client Delivery Specialist / Recruiter

    office) |

    SGA, Inc.

    220 White Plains Road, Tarrytown NY 10591

    Check out our open jobs

    SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

    SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
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